---
title: UK airports media reputation tracker – September 2026
canonical_url: https://www.omniscan.ai/benchmarks/uk-airports-2026-09
type: dataset
publisher: Omniscan
sector: UK Airports
period: September 2026
coverage_start: '2026-09-01'
coverage_end: '2026-09-30'
date_published: '2026-10-04'
last_updated: '2026-10-04'
organisations: 9
articles_analysed: 2276
mentions: 3624
data_download: https://www.omniscan.ai/benchmarks/uk-airports-2026-09/data.json
summary: Heathrow had the highest average monthly share of coverage (24.5%) among
  9 airports in UK earned media from 1 September 2026 to 30 September 2026, ahead
  of Gatwick (16.7%) and Manchester Airport (16.3%).
---

# UK airports media reputation tracker: September 2026 (1 September 2026–30 September 2026)

> Heathrow had the highest average monthly share of coverage (24.5%) among 9 airports in UK earned media from 1 September 2026 to 30 September 2026, ahead of Gatwick (16.7%) and Manchester Airport (16.3%). Bristol Airport had the most favourable net tone (−19). Omniscan analysed 2,276 articles containing 3,624 mentions of the airports tracked.

Interactive version: https://www.omniscan.ai/benchmarks/uk-airports-2026-09

## UK Airports ranking by share of coverage, September 2026

| Rank | Organisation | Average monthly share of coverage | Mentions | Positive | Neutral | Negative | Net tone |
| --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | Heathrow | 24.5% | 887 | 10% | 24% | 66% | −56 |
| 2 | Gatwick | 16.7% | 604 | 17% | 13% | 70% | −54 |
| 3 | Manchester Airport | 16.3% | 592 | 19% | 12% | 69% | −49 |
| 4 | Stansted | 9.9% | 357 | 19% | 16% | 65% | −45 |
| 5 | Edinburgh Airport | 9.8% | 356 | 21% | 17% | 62% | −41 |
| 6 | Birmingham Airport | 7.9% | 286 | 20% | 19% | 61% | −41 |
| 7 | Glasgow Airport | 6.1% | 222 | 16% | 18% | 66% | −50 |
| 8 | Luton Airport | 5.0% | 181 | 27% | 18% | 55% | −29 |
| 9 | Bristol Airport | 3.8% | 139 | 37% | 7% | 56% | −19 |

## Airports in detail

### Heathrow

**Third-runway timetable and disruption define Heathrow’s September coverage**

Heathrow ranked 1st of 9 by average monthly share of coverage (24.5%) in the UK Airports benchmark for September 2026, with 887 mentions and a net tone of −56.

Heathrow warned that its third runway could open as late as 2039 because of planning and regulatory barriers, while continuing to target permission by 2029. Expansion coverage also examined government support, Prime Minister Andy Burnham’s refusal to endorse the project immediately, climate concerns and surface-access capacity. Heathrow ranked first with 887 mentions, representing 24.5% of tracked-company mentions. Disruption and resilience dominated with 441 mentions, followed by expansion and planning with 239; passenger numbers and routes accounted for 69, and retail and passenger experience for 54. Operational coverage included the jailing of four men over a tear-gas attack that closed Terminal 3 for several hours. Other reporting covered a 2.1% year-on-year decline in August passengers despite Heathrow’s busiest-ever day, alongside allegations of pest and hygiene problems in staff facilities that the airport said it would investigate.

Key messages:

- Heathrow accounted for 24.5% of tracked-company mentions and ranked #1 among 9 in September 2026.
- Coverage concentrated on Disruption & Resilience and Expansion & Planning.
- 887 captured company mentions were recorded in September 2026.
- Third runway may be delayed until 2039 — BBC

Leading themes:

- Disruption & Resilience: 49.7% of Heathrow's coverage (theme index 0.75, net tone −93)
- Expansion & Planning: 26.9% of Heathrow's coverage (theme index 8.78, net tone −32)
- Passenger Numbers & Routes: 7.8% of Heathrow's coverage (theme index 0.6, net tone +35)

Notable positive coverage:

- 1 September 2026, rustourismnews.com: [Heathrow Turns 500,000 Airport Assets Into a Live Digital Map](https://www.rustourismnews.com/2026/09/01/heathrow-turns-500000-airport-assets-into-a-live-digital-map/). Heathrow has launched the Heathrow Explorer digital mapping platform, covering more than 500,000 assets and almost 300 operational data layers. The system is intended to improve winter resilience, maintenance, emergency response and potentially terminal navigation.
- 2 September 2026, airlinergs.com: [Heathrow expansion set to unlock over 100,000 jobs nationwide](https://airlinergs.com/heathrow-expansion-set-to-unlock-over-100000-jobs-nationwide/). Heathrow says its expansion plans could unlock more than 108,000 jobs nationwide and increase capacity to up to 756,000 flights and 150 million passengers. The announcement coincides with consultation on the draft Heathrow Expansion National Policy Statement.
- 2 September 2026, airport-world.com: [Heathrow spells out economic benefits of expansion plan](https://airport-world.com/heathrow-spells-out-economic-benefits-of-expansion-plan/). Heathrow says its expansion plan could unlock more than 108,000 UK jobs and be funded entirely through private investment. A third runway could increase capacity to up to 756,000 annual aircraft movements and 150 million passengers.

Notable negative coverage:

- 3 September 2026, rhyljournal.co.uk: [Heathrow expansion would make UK ‘overshoot’ climate targets, report suggests](https://www.rhyljournal.co.uk/news/national/26518573.heathrow-expansion-make-uk-overshoot-climate-targets-report-suggests/). A report argues that Heathrow's third runway would worsen an anticipated breach of UK aviation carbon-budget limits, while campaigners call for the scheme to be rejected. Heathrow maintains that its expansion plans can comply with net-zero requirements and environmental limits.
- 29 September 2026, standard.co.uk: [Heathrow's third runway delayed until 2039](https://www.standard.co.uk/business/business-news/heathrow-rachel-reeves-government-b1298493.html). Heathrow has reportedly told the Government that its proposed third runway cannot meet the 2035 target and is now expected to open in 2039. The airport says it remains focused on securing planning permission by 2029 and argues that planning reform could accelerate delivery.
- 11 September 2026, belfasttelegraph.co.uk: [Heathrow sees passenger numbers fall in peak summer holidays month](https://www.belfasttelegraph.co.uk/business/uk-world/heathrow-sees-passenger-numbers-fall-in-peak-summer-holidays-month/a/161294046.html). Heathrow reported a year-on-year fall in passenger numbers during August, the peak summer holiday month. The airport cited major challenges affecting the aviation sector.

- [Heathrow deep dive](https://www.omniscan.ai/benchmarks/uk-airports-2026-09?entity=heathrow&view=deep-dive)
- [Heathrow PDF report](https://www.omniscan.ai/benchmarks/uk-airports-2026-09/reports/heathrow.pdf)

### Gatwick

**Runway disruption dominates as Gatwick launches robotic parking**

Gatwick ranked 2nd of 9 by average monthly share of coverage (16.7%) in the UK Airports benchmark for September 2026, with 604 mentions and a net tone of −54.

Gatwick recorded 604 mentions in September, representing 16.7% of tracked-company mentions and placing it second in the cohort. Disruption and resilience dominated the subject mix with 414 mentions, led by the temporary runway closure after a departing aircraft developed a technical issue and required towing. Coverage also addressed cancellations and delays following a NATS technical failure, planned industrial action involving assisted-travel workers and disruption to airport rail services after a trackside fire. Passenger experience accounted for 39 mentions, with independent reporting on Gatwick’s introduction of robotic parking at the South Terminal. Passenger numbers and routes contributed 74 mentions, including British Airways’ plans for seasonal services from Gatwick to Kilimanjaro and Zanzibar in summer 2027. Leadership, strategy and workforce generated 25 mentions, including the cancellation of a planned strike by more than 220 disability-assistance workers after Wilson James staff accepted an improved pay offer.

Key messages:

- Gatwick accounted for 16.7% of tracked-company mentions and ranked #2 among 9 in September 2026.
- Coverage concentrated on Disruption & Resilience and Passenger Numbers & Routes.
- 604 captured company mentions were recorded in September 2026.
- Runway closure after an aircraft technical issue — BBC News

Leading themes:

- Disruption & Resilience: 68.5% of Gatwick's coverage (theme index 1.13, net tone −88)
- Passenger Numbers & Routes: 12.3% of Gatwick's coverage (theme index 1.06, net tone +50)
- Retail & Passenger Experience: 6.5% of Gatwick's coverage (theme index 0.72, net tone +44)

Notable positive coverage:

- 3 September 2026, dmnews.co.uk: [Jet2 Summer Bookings Up 8.8% as Gatwick Growth Beats Expectations](https://dmnews.co.uk/jet2-summer-bookings-up-8-8-as-gatwick-growth-beats-expectations/). Jet2 reported that its new Gatwick operation is performing ahead of expectations, supported by package-holiday demand. The airline plans to increase its Gatwick fleet to seven aircraft for summer 2027 and add around 400,000 winter seats.
- 3 September 2026, employeebenefits.co.uk: [London Gatwick Airport names new chief human resources officer](https://www.employeebenefits.co.uk/total-reward/2026/09/03/london-gatwick-airport-names-new-chief-human-resources-officer/). London Gatwick Airport has appointed Kathleen Maes as chief human resources officer. Interim HR director Simon Baker will become Edinburgh Airport's chief human resources officer on 1 October.
- 10 September 2026, travelweekly.co.uk: [Wizz Air doubles Egyptian Red Sea destinations from Gatwick](https://travelweekly.co.uk/news/wizz-air-doubles-egyptian-red-sea-destinations-from-gatwick). Wizz Air will launch a weekly Gatwick-Hurghada service from January 11, adding to its Gatwick-Sharm El Sheikh route. The carrier also highlighted its existing Egyptian network from Luton Airport.

Notable negative coverage:

- 3 September 2026, surreyworld.co.uk: [London Gatwick: Delays and cancellations so far – Thursday, September 3](https://www.surreyworld.co.uk/news/transport/london-gatwick-delays-and-cancellations-so-far-thursday-september-3-4538781). London Gatwick had no cancelled arrivals but several departures were delayed on 3 September. The article also links to coverage of the airport's Northern Runway project and summer operations.
- 28 September 2026, london-now.co.uk: [LIVE as MAJOR disruption follows fire next to tracks as trains unable to run](https://www.london-now.co.uk/news/26585745.fire-clapham-junction-damage-causes-southern-disruption---live/). A trackside fire near Clapham Junction damaged signalling and caused major disruption to Gatwick Express services between London Victoria and Gatwick Airport. Passengers were advised to use alternative routes and allow additional journey time.
- 10 September 2026, mirror.co.uk: [Gatwick Airport travel chaos to continue with two sets of strikes planned](https://www.mirror.co.uk/travel/gatwick-airport-travel-chaos-continue-37647074). Gatwick Airport faces planned strike action by around 220 assisted-travel workers over pay, potentially affecting passenger boarding and disembarkation. The airport is also recovering from disruption caused by the NATS air traffic control outage.

- [Gatwick deep dive](https://www.omniscan.ai/benchmarks/uk-airports-2026-09?entity=gatwick&view=deep-dive)
- [Gatwick PDF report](https://www.omniscan.ai/benchmarks/uk-airports-2026-09/reports/gatwick.pdf)

### Manchester Airport

**Runway disruption dominates as Terminal 2 lounges expand**

Manchester Airport ranked 3rd of 9 by average monthly share of coverage (16.3%) in the UK Airports benchmark for September 2026, with 592 mentions and a net tone of −49.

A brief runway closure for routine maintenance produced delays averaging around 50 minutes, with reports citing a hole in the runway. Manchester Airport ranked third, accounting for 592 mentions and 16.3% of tracked-company mentions. Disruption and resilience dominated the subject mix with 411 mentions, ahead of retail and passenger experience with 91 and passenger numbers and routes with 62. Stories also included delays following a technical failure at NATS’ Prestwick control centre and the publication of data affecting nearly nine million customers after a Manchester Airports Group systems breach. Passenger-facing developments included Emirates’ £10 million Terminal 2 lounge and Aspire’s new 300-seat lounge. Connectivity coverage featured the planned hourly direct rail service from Birmingham New Street from May 2027 and Riyadh Air’s three-times-weekly Manchester–Riyadh route.

Key messages:

- Manchester Airport accounted for 16.3% of tracked-company mentions and ranked #3 among 9 in September 2026.
- Coverage concentrated on Disruption & Resilience and Retail & Passenger Experience.
- 592 captured company mentions were recorded in September 2026.
- Runway closure and delays — The Independent

Leading themes:

- Disruption & Resilience: 69.4% of Manchester Airport's coverage (theme index 1.14, net tone −91)
- Retail & Passenger Experience: 15.4% of Manchester Airport's coverage (theme index 2.13, net tone +44)
- Passenger Numbers & Routes: 10.5% of Manchester Airport's coverage (theme index 0.88, net tone +71)

Notable positive coverage:

- 13 September 2026, bbc.co.uk: [Direct trains from Birmingham to Manchester Airport to start in 2027](https://www.bbc.co.uk/news/articles/c62k5y66l61o). London Northwestern Railway will introduce an hourly direct service from Birmingham New Street to Manchester Airport in May 2027. The route is intended to improve regional connectivity and provide a more sustainable option for airport travellers.
- 13 September 2026, headforpoints.com: [Manchester Airport to get a new direct train link from May](https://www.headforpoints.com/2026/09/13/manchester-airport-to-get-new-direct-train-links/). London Northwestern Railway will introduce an hourly Birmingham New Street-to-Manchester Airport service from May 2027. The route will provide new direct rail connectivity from the West Midlands, Staffordshire and Stoke-on-Trent.
- 15 September 2026, travelgossip.co.uk: [New direct train to Manchester Airport unveiled](https://travelgossip.co.uk/latestnews/new-direct-train-to-manchester-airport-unveiled/). London Northwestern Railway will launch an hourly direct service between Birmingham New Street and Manchester Airport in May 2027. Manchester Airport says the route will improve public-transport access for passengers from the West Midlands and Staffordshire.

Notable negative coverage:

- 13 September 2026, manchestereveningnews.co.uk: [Full list of delayed and cancelled flights from Manchester Airport today](https://www.manchestereveningnews.co.uk/news/greater-manchester-news/manchester-airport-delays-september-13-34609623). Manchester Airport experienced widespread delays and cancellations after a nationwide NATS air traffic control outage. Although normal service resumed, numerous flights remained delayed.
- 9 September 2026, burytimes.co.uk: [All Manchester Airport cancellations and delays amid UK flight chaos](https://www.burytimes.co.uk/news/26533929.full-list-manchester-airport-flights-cancelled-delayed-today/). Manchester Airport continued to experience cancellations and delays following the NATS technical failure. Passengers were advised to check flight status with their airline before travelling.
- 7 September 2026, mirror.co.uk: [Woman sent £170 bill after five-minute drop-off at airport](https://www.mirror.co.uk/news/uk-news/woman-sent-170-bill-after-37634034). A passenger said a missed £5 Manchester Airport drop-off payment escalated to a £170 debt-collection demand after she allegedly did not receive the initial notice. Parking operator APCOA said it offered the original £60 charge, which was paid and resolved the case.

- [Manchester Airport deep dive](https://www.omniscan.ai/benchmarks/uk-airports-2026-09?entity=manchesterairport&view=deep-dive)
- [Manchester Airport PDF report](https://www.omniscan.ai/benchmarks/uk-airports-2026-09/reports/manchesterairport.pdf)

### Stansted

**Disruption dominates as Stansted reports record summer and solar milestone**

Stansted ranked 4th of 9 by average monthly share of coverage (9.9%) in the UK Airports benchmark for September 2026, with 357 mentions and a net tone of −45.

BBC reporting led with cancellations, crowded terminals and passengers stranded after a NATS technical fault, making disruption and resilience the dominant subject with 235 of Stansted’s 357 mentions. Separate coverage described passengers held in a crowded corridor when the airport transit system stopped, with planned work and Gatwick diversions extending coach-transfer waits. Stansted accounted for 9.9% of tracked-company mentions and ranked fourth among the measured airport cohort. Passenger numbers and routes followed with 46 mentions, including Stansted’s record August, busiest-ever summer and Ryanair’s addition of winter services to Glasgow, Malmö and Parma. Retail and passenger experience recorded 29 mentions, while sustainability, noise and community accounted for 18. Stories also included the opening of a 24,000-panel solar farm, an electric shuttle trial and £5 million of Essex County Council backing for the proposed expansion of Stansted Airport College.

Key messages:

- Stansted accounted for 9.9% of tracked-company mentions and ranked #4 among 9 in September 2026.
- Coverage concentrated on Disruption & Resilience and Passenger Numbers & Routes.
- 357 captured company mentions were recorded in September 2026.
- Passengers described chaos following the NATS technical fault — BBC.

Leading themes:

- Disruption & Resilience: 65.8% of Stansted's coverage (theme index 1.07, net tone −84)
- Passenger Numbers & Routes: 12.9% of Stansted's coverage (theme index 1.11, net tone +83)
- Retail & Passenger Experience: 8.1% of Stansted's coverage (theme index 0.94, net tone −48)

Notable positive coverage:

- 1 September 2026, gazette-news.co.uk: [Jet2 launching new flights from Stansted Airport for major event](https://www.gazette-news.co.uk/news/26513083.jet2-burgas-route-return-stansted-eurovision-fans/). Jet2 will bring forward its Stansted-to-Burgas service to support travel for the 2027 Eurovision Song Contest. The route, normally seasonal from July, will operate from May for the event.
- 2 September 2026, gazette-news.co.uk: [New route from Stansted Airport to 'beautiful island' launching within weeks](https://www.gazette-news.co.uk/news/26516453.stansted-airport-new-jet2-route-launch-within-weeks/). Jet2 will launch a weekly Stansted Airport–La Palma service on 6 November. The Friday route will be exclusive to Jet2 from Stansted.
- 2 September 2026, braintreeandwithamtimes.co.uk: [Stansted Airport College backed with £5m council funding boost](https://www.braintreeandwithamtimes.co.uk/news/26516127.stansted-airport-college-backed-5m-council-investment/). Essex County Council has committed £5m towards expanding Stansted Airport College, subject to planning approval. The project could increase annual student numbers from 568 to around 1,350 and add aviation and engineering facilities.

Notable negative coverage:

- 9 September 2026, echo-news.co.uk: [Recap as Stansted Airport flights cancelled](https://www.echo-news.co.uk/news/26533792.stansted-airport-disruption-second-day---live-updates/). Stansted Airport experienced knock-on disruption after a NATS technical issue, affecting thousands of passengers, before reporting that flights were operating normally. The live coverage includes calls for an investigation into air traffic control resilience.
- 9 September 2026, bbc.com: [Passengers describe chaos at London Stansted Airport](https://www.bbc.com/news/articles/cm2mkvy4lv6o). Passengers at London Stansted reported flight cancellations, prolonged waits on aircraft, limited information and shortages of food and water after a NATS technical fault. Airport retail staff also faced a surge in stranded passengers seeking food.
- 25 September 2026, gazette-news.co.uk: [Stansted Airport trains CANCELLED due to 'problem under investigation'](https://www.gazette-news.co.uk/news/26582586.stansted-airport-greater-anglia-services-cancelled/). A problem under investigation blocked platform 3 at Stansted Airport station, causing Greater Anglia cancellations, delays and service changes. The disruption affected rail travel between Liverpool Street and the airport.

- [Stansted deep dive](https://www.omniscan.ai/benchmarks/uk-airports-2026-09?entity=stansted&view=deep-dive)
- [Stansted PDF report](https://www.omniscan.ai/benchmarks/uk-airports-2026-09/reports/stansted.pdf)

### Edinburgh Airport

**£500m expansion and resilience pressures define Edinburgh Airport’s September**

Edinburgh Airport ranked 5th of 9 by average monthly share of coverage (9.8%) in the UK Airports benchmark for September 2026, with 356 mentions and a net tone of −41.

Edinburgh Airport launched a £500m five-year investment programme, including a 60% larger terminal, new gates and stands, upgraded baggage and passenger facilities, and a first South East Pier phase scheduled for summer 2027. It placed fifth among the tracked companies, with 356 mentions and a 9.8% share of tracked-company mentions. Disruption and resilience dominated the subject mix with 248 mentions, including delays and cancellations following a NATS air traffic-control issue and access problems after a serious A8 crash. Chief executive Gordon Dewar called the further NATS disruption “incredibly disappointing” and said air traffic-control resilience needed to improve. Expansion and planning accounted for 32 mentions, with coverage also reporting Balfour Beatty’s £65m terminal contract and political disagreement over the investment programme’s climate and economic implications. Passenger numbers and routes generated 36 mentions, including Jet2’s additional summer 2027 flights to Reus and Halkidiki, while leadership, strategy and workforce recorded 18 as Mark Johnston was appointed chief executive from 1 October.

Key messages:

- Edinburgh Airport accounted for 9.8% of tracked-company mentions and ranked #5 among 9 in September 2026.
- Coverage concentrated on Disruption & Resilience and Passenger Numbers & Routes.
- 356 captured company mentions were recorded in September 2026.
- £500m investment plan to enlarge the terminal by 60% — BBC

Leading themes:

- Disruption & Resilience: 69.7% of Edinburgh Airport's coverage (theme index 1.14, net tone −84)
- Passenger Numbers & Routes: 10.1% of Edinburgh Airport's coverage (theme index 0.85, net tone +69)
- Expansion & Planning: 9.0% of Edinburgh Airport's coverage (theme index 1.01, net tone +78)

Notable positive coverage:

- 18 September 2026, travelweekly.co.uk: [Gatwick head of operations to lead Edinburgh Airport](https://travelweekly.co.uk/news/gatwick-head-of-operations-to-lead-edinburgh-airport). Gatwick chief operating officer Mark Johnston will become Edinburgh Airport's chief executive on 1 October, succeeding Gordon Dewar. Edinburgh highlighted its growth and forthcoming capital-investment programme.
- 18 September 2026, dmnews.co.uk: [Mark Johnston Appointed Chief Executive of Edinburgh Airport](https://dmnews.co.uk/mark-johnston-appointed-chief-executive-of-edinburgh-airport/). Gatwick chief operating officer Mark Johnston has been appointed chief executive of Edinburgh Airport from 1 October 2026, succeeding Gordon Dewar. Gatwick has yet to name a replacement for Johnston.
- 21 September 2026, bbc.com: [Edinburgh Airport to expand terminal in £500m investment plan](https://www.bbc.com/news/articles/cv8e38g5wzepo). Edinburgh Airport's £500m investment plan will enlarge the terminal footprint by 60% and add gates, stands, passenger facilities, retail areas and campus infrastructure. The first South East Pier phase is scheduled to open in summer 2027, although the airport also experienced delays from a separate NATS issue.

Notable negative coverage:

- 9 September 2026, kentonline.co.uk: [Scots passengers may face 'knock-on disruption' after air traffic control issue](https://www.kentonline.co.uk/news/national/scots-passengers-may-face-knock-on-disruption-after-air-traffic-control-issue-171455/). Edinburgh and Glasgow airports warned of continuing knock-on disruption after the NATS technical issue cancelled hundreds of UK flights. Both airports said operations were recovering and advised passengers to check flight status with airlines.
- 21 September 2026, standard.co.uk: [Air traffic control issue ‘incredibly disappointing’ – Edinburgh Airport chief](https://www.standard.co.uk/news/uk/edinburgh-airport-nats-scotland-northern-ireland-england-b1297782.html). Edinburgh Airport chief executive Gordon Dewar criticised a further NATS disruption as evidence that air traffic-control resilience must improve. Delays and cancellations at Edinburgh Airport affected passengers, with recovery efforts under way.
- 23 September 2026, irishmirror.ie: [Jet2 Edinburgh to Cyprus flight turns back after 'disruptive passenger' arrested](https://www.irishmirror.ie/news/world-news/jet2-edinburgh-cyprus-flight-turns-37695758). A Jet2 flight from Edinburgh Airport to Larnaca returned around 30 minutes after departure following an alleged disruptive-passenger incident. A man was arrested after the aircraft landed back at Edinburgh Airport.

- [Edinburgh Airport deep dive](https://www.omniscan.ai/benchmarks/uk-airports-2026-09?entity=edinburghairport&view=deep-dive)
- [Edinburgh Airport PDF report](https://www.omniscan.ai/benchmarks/uk-airports-2026-09/reports/edinburghairport.pdf)

### Birmingham Airport

**Disruption dominates as Birmingham Airport records passenger high**

Birmingham Airport ranked 6th of 9 by average monthly share of coverage (7.9%) in the UK Airports benchmark for September 2026, with 286 mentions and a net tone of −41.

Independent reporting included Birmingham Airport’s record August throughput of more than 1.57 million passengers and the return of normal baggage operations after a screening-system fault. Birmingham Airport ranked sixth with 286 mentions, representing 7.9% of tracked-company mentions in September. Disruption and resilience dominated the subject mix with 180 mentions, ahead of passenger numbers and routes with 51, retail and passenger experience with 29, and security and border matters with 11. Stories included passenger guidance after a national NATS fault, planned M42 closures affecting airport access and several flight incidents. Route reporting covered easyJet’s planned Milan Malpensa and Tivat services for summer 2027 while TTG partner content promoted a year-round Egyptair service to Cairo from October. Passenger-experience coverage included a 15% discount on official airport parking. Security reporting covered the sentencing of four people over an intercepted £13.8 million cannabis importation plot.

Key messages:

- Birmingham Airport accounted for 7.9% of tracked-company mentions and ranked #6 among 9 in September 2026.
- Coverage concentrated on Disruption & Resilience and Passenger Numbers & Routes.
- 286 captured company mentions were recorded in September 2026.
- Record August passenger numbers and restored baggage operations — Airline Routes & Ground Services

Leading themes:

- Disruption & Resilience: 62.9% of Birmingham Airport's coverage (theme index 1.01, net tone −84)
- Passenger Numbers & Routes: 17.8% of Birmingham Airport's coverage (theme index 1.6, net tone +59)
- Retail & Passenger Experience: 10.1% of Birmingham Airport's coverage (theme index 1.2, net tone +28)

Notable positive coverage:

- 1 September 2026, birminghammail.co.uk: [New Aston Villa kits at Birmingham Airport and they're cheaper than high street](https://www.birminghammail.co.uk/whats-on/whats-on-news/new-aston-villa-kits-land-34548317). JD Sports at Birmingham Airport's departure lounge is selling new Aston Villa and Coventry City football kits. The airport promoted prices advertised as 10% below JD's high-street price.
- 3 September 2026, birminghammail.co.uk: [Birmingham Airport offering flights to six of Europe's best Christmas markets](https://www.birminghammail.co.uk/whats-on/whats-on-news/birmingham-airport-offering-flights-six-34555020). Birmingham Airport is promoted as offering direct services to six European Christmas-market destinations, including Vienna, Prague, Kraków, Berlin, Copenhagen and Rovaniemi. The article identifies airlines and indicative journey times for the routes.
- 3 September 2026, birminghammail.co.uk: [Birmingham Airport offering visitors 15 per cent off parking - how to claim](https://www.birminghammail.co.uk/travel/birmingham-airport-offering-visitors-15-34557503). Birmingham Airport is promoting a 15% discount on official parking bookings using a promotional code. The article also reminds passengers of Red Route stopping restrictions around the terminal.

Notable negative coverage:

- 23 September 2026, cotswoldjournal.co.uk: [EasyJet passengers 'trying to vape on sly' thrown off plane at Birmingham Airport](https://www.cotswoldjournal.co.uk/news/26576875.police-escort-four-easyjet-flight-birmingham-airport/). Police removed four passengers from an easyJet flight at Birmingham Airport after alleged disruptive vaping during the Larnaca service. The incident caused a reported 25-minute delay after arrival.
- 30 September 2026, birmingham-now.co.uk: ['Disruptive passenger' forces Jet2 flight to divert back to Birmingham Airport](https://www.birmingham-now.co.uk/news/26593523.birmingham-airport-jet2-flight-returns-way-spain/). A Jet2 flight from Birmingham Airport to Reus returned to the airport shortly after departure because of a disruptive passenger. The flight later departed and arrived in Spain around two hours and 40 minutes behind schedule.
- 21 September 2026, eveshamjournal.co.uk: ['Wasted day' for travellers after massive disruption at Birmingham Airport](https://www.eveshamjournal.co.uk/news/26569483.air-traffic-control-issue-delays-birmingham-airport-flights/). Birmingham Airport passengers experienced delays due to a NATS technical issue affecting UK air traffic control. A traveller described major disruption to a work journey, while Cirium reported around 200 UK flight cancellations.

- [Birmingham Airport deep dive](https://www.omniscan.ai/benchmarks/uk-airports-2026-09?entity=birminghamairport&view=deep-dive)
- [Birmingham Airport PDF report](https://www.omniscan.ai/benchmarks/uk-airports-2026-09/reports/birminghamairport.pdf)

### Glasgow Airport

**Operational disruption dominates Glasgow Airport’s September coverage**

Glasgow Airport ranked 7th of 9 by average monthly share of coverage (6.1%) in the UK Airports benchmark for September 2026, with 222 mentions and a net tone of −50.

Independent reporting led with operational disruption, including NATS system failures, flight cancellations and a Lufthansa medical diversion. Glasgow Airport ranked seventh with 222 mentions, representing 6.1% of tracked-company mentions. Disruption and resilience accounted for 157 mentions, ahead of passenger numbers and routes at 29, retail and passenger experience at 13, and leadership, strategy and workforce at 12. The Glasgow Times reported that Glasgow Airport won an Economic Impact Award for its economic contribution; the airport cited 16 new routes, four airline partners, restored North American links and almost one million additional airline seats. Travel Weekly reported that strike action involving staff assisting passengers with restricted mobility was averted after workers accepted a two-year pay deal. Later coverage addressed AGS Airports ruling out a proposal to rename Glasgow Airport after Gerry Rafferty, while The Herald reported that a regional fare cap cut the Airport Express single fare from £11 to £2.

Key messages:

- Glasgow Airport accounted for 6.1% of tracked-company mentions and ranked #7 among 9 in September 2026.
- Coverage concentrated on Disruption & Resilience and Passenger Numbers & Routes.
- 222 captured company mentions were recorded in September 2026.
- Flight to Washington makes emergency landing at Glasgow Airport after mid-air alert — The Scottish Sun

Leading themes:

- Disruption & Resilience: 70.7% of Glasgow Airport's coverage (theme index 1.15, net tone −90)
- Passenger Numbers & Routes: 13.1% of Glasgow Airport's coverage (theme index 1.13, net tone +62)
- Retail & Passenger Experience: 5.9% of Glasgow Airport's coverage (theme index 0.67, net tone +69)

Notable positive coverage:

- 7 September 2026, glasgowlive.co.uk: ['Little-known' Glasgow Airport feature every traveller should be using](https://www.glasgowlive.co.uk/news/glasgow-news/little-known-glasgow-airport-feature-34577824). Glasgow Airport is promoting its app, which provides live flight alerts, terminal navigation, parking booking and retail discounts.
- 10 September 2026, glasgowtimes.co.uk: [Holidaymakers stunned as Glasgow Airport Express bus drops to just £2](https://www.glasgowtimes.co.uk/news/26539496.glasgow-airport-express-fares-cut-11-just-2/). The Glasgow Airport Express is now covered by the Scottish Government-backed £2 single bus fare cap, reducing its previous £11 single fare. The measure applies across Glasgow and much of western Scotland.
- 10 September 2026, greenocktelegraph.co.uk: [Glasgow Airport Express bus drops from £11 to £2 as fare cap comes into force](https://www.greenocktelegraph.co.uk/news/26540087.glasgow-airport-express-fares-cut-11-just-2/). The Glasgow Airport Express bus single fare fell from £11 to £2 under a new regional fare cap funded by Transport Scotland. The cap applies to First Bus services across Glasgow and much of western Scotland.

Notable negative coverage:

- 19 September 2026, thenational.scot: [Flight forced back to gate at Glasgow Airport as police remove passenger](https://www.thenational.scot/news/26564979.police-remove-man-plane-glasgow-airport-runway/). An easyJet flight from Glasgow Airport to Gatwick returned to its gate before departure so police could remove a passenger. The service departed 49 minutes behind schedule.
- 8 September 2026, glasgowtimes.co.uk: [Glasgow airport flights CANCELLED amid ongoing UK wide air traffic incident](https://www.glasgowtimes.co.uk/news/scottish-news/26532795.glasgow-airport-flights-cancelled-nats-technical-issue/). Glasgow Airport flights were cancelled following a NATS flight-processing-system issue affecting UK departures. Heathrow also confirmed disruption to departures, although its arriving flights were unaffected.
- 8 September 2026, glasgowtimes.co.uk: [Major update issued after Glasgow flights AXED amid UK wide incident](https://www.glasgowtimes.co.uk/news/scottish-news/26533597.glasgow-airport-flights-cancelled-despite-air-traffic-issue-fix/). Glasgow Airport faced flight cancellations and delays after a NATS flight-processing-system failure. Although the underlying fault was resolved, NATS warned that backlog-related disruption could continue into the evening.

- [Glasgow Airport deep dive](https://www.omniscan.ai/benchmarks/uk-airports-2026-09?entity=glasgowairport&view=deep-dive)
- [Glasgow Airport PDF report](https://www.omniscan.ai/benchmarks/uk-airports-2026-09/reports/glasgowairport.pdf)

### Luton Airport

**Expansion, record traffic and airspace safety shape Luton coverage**

Luton Airport ranked 8th of 9 by average monthly share of coverage (5.0%) in the UK Airports benchmark for September 2026, with 181 mentions and a net tone of −29.

Independent reporting highlighted Luton Airport’s record 5.5 million summer passengers and the appointment of Mace Consult and Arcadis to manage its estimated £2.5 billion expansion programme. Its 181 mentions represented 5% of tracked-company mentions, placing it eighth among the cohort. Disruption and resilience dominated the subject mix with 91 mentions, ahead of retail and passenger experience with 33, passenger numbers and routes with 21, and expansion and planning with 18. Safety coverage included a BBC report on an April incident in which an Airbus A321 pilot reported a narrow miss with gliders; investigators concluded that normal safety margins were maintained and there was no collision risk, and a separate report on the seizure of an unauthorised drone near the airport. Expansion reporting detailed plans to increase capacity to 32 million passengers annually, while passenger coverage recorded strong processing performance during the busiest summer in the airport’s history. Other developments included the Glow Up Gate passenger activation, a new surface-access journey planner, discounted coach travel and a solar power agreement supporting the airport’s Net Zero 2040 target.

Key messages:

- Luton Airport accounted for 5% of tracked-company mentions and ranked #8 among 9 in September 2026.
- Coverage concentrated on Disruption & Resilience and Retail & Passenger Experience.
- 181 captured company mentions were recorded in September 2026.
- Investigation finds no collision risk after pilot’s glider concern near Luton — BBC

Leading themes:

- Disruption & Resilience: 50.3% of Luton Airport's coverage (theme index 0.8, net tone −76)
- Retail & Passenger Experience: 18.2% of Luton Airport's coverage (theme index 2.27, net tone −21)
- Passenger Numbers & Routes: 11.6% of Luton Airport's coverage (theme index 0.99, net tone +81)

Notable positive coverage:

- 3 September 2026, constructionenquirer.com: [Mace and Arcadis land lead role on £2.5bn Luton Airport expansion](https://www.constructionenquirer.com/2026/09/03/mace-and-arcadis-land-lead-role-on-2-5bn-luton-airport-expansion/). Luton Rising has appointed Mace Consult and Arcadis to manage delivery planning for London Luton Airport's £2.5bn-plus expansion. The programme includes terminal development, a second terminal and airfield and access works to raise capacity to 32 million annual passengers.
- 3 September 2026, airportindustry-news.com: [Mace Consult to Provide PMCM Services for London Luton Airport](https://airportindustry-news.com/mace-consult-to-provide-pmcm-services-for-london-luton-airport/). Luton Rising has appointed Mace Consult, working with Arcadis, for programme and commercial management services on London Luton Airport's expansion. The project is intended to increase capacity to 32 million passengers a year and support local economic growth.
- 3 September 2026, facilitiesmanagement-now.com: [Mace Consult, Arcadis appointed to £2.5bn Luton Airport expansion](https://www.facilitiesmanagement-now.com/article/287787/mace-consult-arcadis-appointed-to-2.5bn-luton-airport-expansion). Mace Consult and Arcadis have secured management roles for Luton Airport's estimated £2.5bn expansion. Luton Rising plans to expand the existing terminal before developing a second terminal, increasing capacity from 19 million to 32 million passengers by the mid-2040s.

Notable negative coverage:

- 11 September 2026, independent.co.uk: [Major London airport raises drop off fees for second time in a year](https://www.independent.co.uk/travel/news-and-advice/london-luton-airport-drop-off-fees-b3048458.html). London Luton Airport has raised its terminal drop-off charge to £9 for 12 minutes, its second increase within a year. The airport said the fee supports sustainable transport use and terminal-area traffic flow.
- 30 September 2026, bbc.com: [Doncaster para-snooker player missed flight over hoist issue](https://www.bbc.com/news/articles/cklyje1v0g0lo). A para-snooker player missed a Wizz Air flight from Luton Airport after being told his travel hoist was too heavy despite providing its details in advance. Wizz Air apologised and said it would review its processes for passengers requiring assistance.
- 29 September 2026, jewishnews.co.uk: [Passengers from Tel Aviv ‘singled out’ at Luton Airport for extra security checks](https://www.jewishnews.co.uk/passengers-from-tel-aviv-singled-out-at-luton-airport-for-extra-security-checks/). Passengers arriving from Tel Aviv alleged they were singled out for additional bag checks at Luton Airport. Border Force said searches are intelligence-led and not based on religion or ethnicity, while the airport said immigration processes are outside its authority.

- [Luton Airport deep dive](https://www.omniscan.ai/benchmarks/uk-airports-2026-09?entity=lutonairport&view=deep-dive)
- [Luton Airport PDF report](https://www.omniscan.ai/benchmarks/uk-airports-2026-09/reports/lutonairport.pdf)

### Bristol Airport

**NATS disruption dominates Bristol Airport’s September coverage**

Bristol Airport ranked 9th of 9 by average monthly share of coverage (3.8%) in the UK Airports benchmark for September 2026, with 139 mentions and a net tone of −19.

Two NATS technical faults led coverage, with the BBC reporting cancellations, delays and stranded passengers at Bristol Airport. The airport recorded 139 mentions, representing 3.8% of tracked-company mentions and ninth place in the competitive ranking. Disruption and resilience dominated the subject mix with 75 mentions, ahead of passenger numbers and routes with 36, leadership, strategy and workforce with 10, and retail and passenger experience with seven. Travel Weekly reported the appointment of Charley Maher as chief executive, alongside plans to seek approval for capacity of 15 million passengers a year. The Somerset County Gazette covered easyJet’s two new summer 2027 routes from Bristol to Burgas and Montpellier, while ADS Advance reported airport funding for wind, carbon-capture and hydrogen-electric aviation projects. Passenger-experience coverage included Somerset Live’s report that the airport instructed its contractor to refund a £100 no-stopping penalty issued after an 18-second pause.

Key messages:

- Bristol Airport accounted for 3.8% of tracked-company mentions and ranked #9 among 9 in September 2026.
- Coverage concentrated on Disruption & Resilience and Passenger Numbers & Routes.
- 139 captured company mentions were recorded in September 2026.
- BBC: Bristol Airport delays and cancellations followed a NATS flight-processing-system fault.

Leading themes:

- Disruption & Resilience: 54.0% of Bristol Airport's coverage (theme index 0.86, net tone −97)
- Passenger Numbers & Routes: 25.9% of Bristol Airport's coverage (theme index 2.33, net tone +97)
- Leadership, Strategy & Workforce: 7.2% of Bristol Airport's coverage (theme index 3.34, net tone +80)

Notable positive coverage:

- 3 September 2026, bristolpost.co.uk: [You can visit Finnish Lapland on new direct flight from Bristol Airport](https://www.bristolpost.co.uk/whats-on/whats-on-news/you-can-visit-finnish-lapland-11140309). Crystal Ski Holidays and TUI Airways will introduce a weekly direct Bristol Airport-to-Kuusamo service for winter 2027/28. The route will provide South West travellers access to Finnish Lapland and the Ruka area.
- 5 September 2026, thewestonmercury.co.uk: [New holiday destinations launched from Bristol Airport for 2026](https://www.thewestonmercury.co.uk/news/26524839.new-flight-routes-launched-2026-bristol-airport/). Bristol Airport has added nine routes for 2026, including destinations in Cape Verde, Tunisia, Spain, Greece, Hungary and Poland. The airport is also pursuing approval to raise annual passenger capacity from 12 million to 15 million.
- 8 September 2026, southwalesargus.co.uk: [New airline to operate weekly flights from Bristol Airport in 2027](https://www.southwalesargus.co.uk/news/26531446.discover-airlines-offer-bristol-airport-flights-2027/). Discover Airlines will launch twice-weekly Bristol Airport-Frankfurt services in May 2027. Bristol Airport said the route will strengthen business, leisure and inbound connectivity for the South West.

Notable negative coverage:

- 11 September 2026, bristolpost.co.uk: [Shocking details emerge of 'targeted' attack at Bristol Airport](https://www.bristolpost.co.uk/news/local-news/shocking-details-emerge-targeted-attack-11153137). Five men were jailed after a planned violent attack at Bristol Airport's pick-up area caused fear and disruption for road users and holidaymakers. Police said they worked with Bristol Airport during the investigation and there was no wider public risk.
- 9 September 2026, bristolpost.co.uk: [List of Bristol Airport cancellations today amid air traffic control issue](https://www.bristolpost.co.uk/news/bristol-news/list-bristol-airport-cancellations-today-11148842). Bristol Airport reported continued delays and five cancellations following the NATS technical issue. The airport said most flights were operating normally but advised passengers to check with airlines.
- 9 September 2026, barryanddistrictnews.co.uk: [RECAP - Airport chaos continues after major air traffic control failure disruption](https://www.barryanddistrictnews.co.uk/news/26533837.recap---bristol-airport-chaos-continues-amid-technical-issues/). Bristol Airport experienced continued delays and cancellations following a NATS technical failure, with 68 delayed flights reported during the day. The airport said most services had returned to normal, though some disruption remained.

- [Bristol Airport deep dive](https://www.omniscan.ai/benchmarks/uk-airports-2026-09?entity=bristolairport&view=deep-dive)
- [Bristol Airport PDF report](https://www.omniscan.ai/benchmarks/uk-airports-2026-09/reports/bristolairport.pdf)

## Methodology

- **Share of coverage**: an organisation's mentions divided by all mentions of the organisations tracked in the same sector that month, in UK earned media. It is the central measure of media visibility in Omniscan benchmarks. "Average monthly share" is the mean of the monthly shares across the reporting period.
- **Mention**: one article that covers an organisation, classified as positive, neutral or negative in tone. Articles are deduplicated, and an organisation's own websites and passing sponsorship name-checks are excluded, so only earned media counts.
- **Net tone**: positive mentions minus negative mentions, as a percentage of all mentions (range −100 to +100).
- **Themes**: every article is assigned to one of the sector's editorial themes. A theme index above 1 means the organisation is covered on that theme more than its peers are; below 1 means less.
- **Calculation**: every figure is computed directly from the classified articles; narrative summaries are checked against those figures.
- **Sources**: UK national and international, trade and specialist, regional and local, and aggregator and syndication earned media.

## Other UK Airports editions

- [UK airports media reputation tracker – 2026 year to date](https://www.omniscan.ai/benchmarks/uk-airports-2026-ytd.md)
- [UK airports media reputation tracker – H1 2026](https://www.omniscan.ai/benchmarks/uk-airports-2026-h1.md)
- [UK airports media reputation tracker – July 2026](https://www.omniscan.ai/benchmarks/uk-airports-2026-07.md)
- [UK airports media reputation tracker – August 2026](https://www.omniscan.ai/benchmarks/uk-airports-2026-08.md)
- [All Omniscan media benchmarks](https://www.omniscan.ai/benchmarks.md)

## How to cite

Omniscan, "UK airports media reputation tracker", September 2026 (1 September 2026–30 September 2026), published 4 October 2026. https://www.omniscan.ai/benchmarks/uk-airports-2026-09