---
title: UK IT services & resellers media reputation tracker – 2026 year to date
canonical_url: https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd
type: dataset
publisher: Omniscan
sector: UK IT Services & Resellers
period: 2026 year to date
coverage_start: '2026-01-01'
coverage_end: '2026-09-30'
date_published: '2026-10-04'
last_updated: '2026-10-04'
organisations: 7
articles_analysed: 1862
mentions: 685
data_download: https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd/data.json
summary: Computacenter had the highest average monthly share of coverage (34.7%) among
  7 providers in UK earned media from 1 January 2026 to 30 September 2026, ahead of
  Softcat (21.1%) and Kainos (19.7%).
---

# UK IT services & resellers media reputation tracker: 2026 year to date (1 January 2026–30 September 2026)

> Computacenter had the highest average monthly share of coverage (34.7%) among 7 providers in UK earned media from 1 January 2026 to 30 September 2026, ahead of Softcat (21.1%) and Kainos (19.7%). Civica had the most favourable net tone (+100). Omniscan analysed 1,862 articles containing 685 mentions of the providers tracked.

Interactive version: https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd

## UK IT Services & Resellers ranking by share of coverage, 2026 year to date

| Rank | Organisation | Average monthly share of coverage | Mentions | Positive | Neutral | Negative | Net tone |
| --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | Computacenter | 34.7% | 248 | 79% | 19% | 2% | +76 |
| 2 | Softcat | 21.1% | 157 | 65% | 30% | 5% | +60 |
| 3 | Kainos | 19.7% | 127 | 76% | 22% | 2% | +73 |
| 4 | Bytes Technology | 16.4% | 118 | 45% | 41% | 14% | +31 |
| 5 | OneAdvanced | 5.7% | 22 | 91% | 5% | 4% | +86 |
| 6 | FDM Group | 1.4% | 8 | 13% | 62% | 25% | −12 |
| 7 | Civica | 1.0% | 5 | 100% | 0% | 0% | +100 |

## Monthly share of coverage, UK IT Services & Resellers

| Organisation | January 2026 | February 2026 | March 2026 | April 2026 | May 2026 | June 2026 | July 2026 | August 2026 | September 2026 |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Computacenter | 53.8% | 14.3% | 27.1% | 46.2% | 14.9% | 27.3% | 55.4% | 34.7% | 39.0% |
| Softcat | 5.1% | 28.6% | 37.3% | 17.9% | 35.1% | 9.1% | 6.8% | 20.7% | 29.0% |
| Kainos | 10.3% | 21.4% | 3.4% | 20.5% | 35.1% | 45.5% | 4.1% | 24.8% | 12.4% |
| Bytes Technology | 17.9% | 14.3% | 27.1% | 7.7% | 12.2% | 3.6% | 31.1% | 15.7% | 17.6% |
| OneAdvanced | 7.7% | 21.4% | 1.7% | 0.0% | 2.7% | 12.7% | 2.7% | 1.7% | 1.0% |
| FDM Group | 5.1% | 0.0% | 3.4% | 2.6% | 0.0% | 0.0% | 0.0% | 0.8% | 1.0% |
| Civica | 0.0% | 0.0% | 0.0% | 5.1% | 0.0% | 1.8% | 0.0% | 1.7% | 0.0% |

## Providers in detail

### Computacenter

**US expansion and AI demand define Computacenter’s media lead**

Computacenter ranked 1st of 7 by average monthly share of coverage (34.7%) in the UK IT Services & Resellers benchmark for 2026 year to date, with 248 mentions and a net tone of +76.

Across January to September, Computacenter recorded 248 mentions and led the tracked companies overall. Its pooled share was 36.2% of tracked-company mentions, ranking first, while its average monthly share was 34.7%, also ranking first. The lead was not continuous: Computacenter ranked first in January, April and July to September, joint fourth in February, joint second in March and second in June, and third in May. January coverage combined the $120m AgreeYa acquisition with an upgraded 2025 profit expectation of at least £270m. March reporting developed the financial narrative through £9.2bn revenue, a £7.1bn committed product-order backlog and strong North American performance. April’s first-quarter update brought another outlook upgrade amid hyperscaler demand, UK AI projects and early hardware ordering. In May, the proposed acquisition of Government Acquisitions extended the US expansion into the federal market, while June brought Computacenter’s first promotion to the FTSE 100. July coverage intensified around an expectation that first-half adjusted pre-tax profit would approximately double, alongside a further full-year upgrade. August retained substantial volume but broadened into AI-infrastructure positioning, services mix, cash conversion and broker commentary. September delivered the largest monthly volume, as record first-half results, a £9.3bn order backlog and profit guidance of at least £380m reinforced the financial and AI-infrastructure account.

Key messages:

- Computacenter accounted for 36.2% of tracked-company mentions; its monthly rank was #1-#4 among 7.
- Coverage concentrated on Financial Results & Markets and M&A, Investment & Ownership.
- Visibility peaked in July 2026 at 55.4%, compared with 14.3% in February 2026.
- January 2026: Computacenter’s acquisition of AgreeYa Solutions and AgreeYa India for up to $120m, reported by Computer Weekly.

Leading themes:

- Financial Results & Markets: 77.0% of Computacenter's coverage (theme index 1.66, net tone +84)
- M&A, Investment & Ownership: 9.3% of Computacenter's coverage (theme index 0.96, net tone +91)
- AI, Cloud & Digital Services: 7.7% of Computacenter's coverage (theme index 0.45, net tone +42)

Notable positive coverage:

- 8 January 2026, channelweb.co.uk: [Computacenter boosts worldwide footprint with $120m AgreeYa Solutions buyout](https://www.channelweb.co.uk/news/2026/computacenter-agreeya-acquisition). Computacenter acquired US-based professional-services provider AgreeYa Solutions and associated Indian assets for up to $120m. The deal expands its cloud, data, automation, AI and staffing capabilities across North America, Europe and India.
- 8 January 2026, itchanneloxygen.com: [Computacenter Redresses US Services Anomaly With $120m Acquisition](https://itchanneloxygen.com/computacenter-redresses-us-services-anomaly-with-120m-acquisition/). Computacenter acquired AgreeYa Solutions for up to $120m to expand North American professional-services revenue beyond $350m annually. The acquisition also strengthens its US and India delivery capabilities.
- 8 January 2026, techmarketview.com: [Computacenter deepens US services capability with acquisition](https://www.techmarketview.com/ukhotviews/archive/2026/01/08/computacenter-deepens-us-services-capability-with-acquisition). Computacenter agreed to acquire California-based AgreeYa Solutions for up to $120m. The acquisition expands its North American professional-services capacity, including cloud, data, automation, AI and digital-engineering expertise.

Notable negative coverage:

- 1 August 2026, metro.co.uk: ['Psychic' sacked for telling female new starter they already met 'in his dreams'](https://metro.co.uk/2026/08/01/psychic-sacked-telling-female-new-starter-already-met-in-dreams-29274200/). An Employment Appeal Tribunal upheld the dismissal of a former Computacenter employee for gross misconduct after he sent amorous messages to a colleague. His unfair-dismissal, harassment and discrimination claims were rejected.
- 17 February 2026, computerweekly.com: [Tesco vs VMware: Dell weighs in on VMware contractual obligation | ...](https://www.computerweekly.com/news/366638927/Tesco-vs-VMware-Dell-weighs-in-on-VMware-contractual-obligation). Computacenter’s claim against Dell concerns Tesco’s attempted renewal of VMware licences and support. Dell’s defence argues that VMware remained bound by renewal obligations and says it would pursue VMware if held liable.
- 22 January 2026, theregister.com: [GSA's VMware framework deal skips the actual hypervisor](https://www.theregister.com/2026/01/22/us_gov_gets_broadcom_discount/). The US GSA's Broadcom VMware agreement excludes vSphere Foundation despite offering discounts on other VMware products. The article notes Computacenter's litigation with Broadcom and Dell over VMware-related contractual obligations, amid wider licensing disruption.

- [Computacenter deep dive](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd?entity=computacenter&view=deep-dive)
- [Computacenter PDF report](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd/reports/computacenter.pdf)

### Softcat

**Results momentum culminates in Softcat’s $1.05bn US expansion**

Softcat ranked 2nd of 7 by average monthly share of coverage (21.1%) in the UK IT Services & Resellers benchmark for 2026 year to date, with 157 mentions and a net tone of +60.

Softcat recorded 157 mentions and ranked second both by its 21.1% average monthly share and its 22.9% pooled share of tracked-company mentions. Visibility was initially limited: January contained a public-sector AI reference and a material market-value comparison with Computacenter, before February brought independent reporting of the £5.9m DWP security and anti-fraud contract alongside its inclusion in a technology-share sell-off linked to AI concerns. Softcat moved to first place in March as its strong first-half results, higher profit guidance and AI-infrastructure demand received extensive coverage. April broadened the account through the £79.4m Sellafield framework, Oakland’s £12m pipeline and 30 hires, three Check Point partner awards and Softcat’s expanded Glasgow office. The company returned to joint first place in May, when another profit-guidance increase and its programme to introduce EcoVadis ratings and net-zero targets across major suppliers provided distinct financial and sustainability developments. June’s smaller profile centred on Citi’s downgrade to neutral after the share-price rally, despite its higher price target and continued recognition of Softcat’s execution. July’s five articles were solely contextual mentions in wider reporting about FCA disclosure errors, AI procurement and technology stocks, rather than developments at Softcat. August restored a broader company profile, combining investor analysis of AI, cloud and cybersecurity exposure with the £120m Metropolitan Police primary-reseller contract and Deutsche Bank’s downgrade to hold. September then placed Softcat second as the proposed $1.05bn acquisition of GDT, supported by an equity raise, shifted the agenda decisively towards international expansion, AI infrastructure and deal financing. Across the period, the profile progressed from limited public-sector and market references to results-led prominence, wider operational evidence and, ultimately, a major strategic transaction.

Key messages:

- Softcat accounted for 22.9% of tracked-company mentions; its monthly rank was #1-#5 among 7.
- Coverage concentrated on Financial Results & Markets and M&A, Investment & Ownership.
- Visibility peaked in March 2026 at 37.3%, compared with 5.1% in January 2026.
- February 2026: Softcat secured a £5.9m DWP security, analytics and anti-fraud contract, reported by PublicTechnology.

Leading themes:

- Financial Results & Markets: 49.7% of Softcat's coverage (theme index 0.83, net tone +59)
- M&A, Investment & Ownership: 22.9% of Softcat's coverage (theme index 4.17, net tone +67)
- AI, Cloud & Digital Services: 14.6% of Softcat's coverage (theme index 1.11, net tone +43)

Notable positive coverage:

- 18 March 2026, channelweb.co.uk: [‘We’re entering a golden era for Softcat and for our industry’: CEO Graham Charlton on £2bn GII milestone](https://www.channelweb.co.uk/news/2026/softcat-h1-fy26-results). Softcat reported H1 FY26 GII growth of 33.3% to £2bn, with strong hardware, software and services performance. CEO Graham Charlton cited AI infrastructure demand and outlined potential M&A-led international expansion.
- 18 March 2026, reuters.com: [UK's Softcat lifts fiscal 2026 profit forecast as AI demand drives growth](https://www.reuters.com/world/uk/uks-softcat-lifts-fiscal-2026-profit-forecast-ai-demand-drives-growth-2026-03-18/). Softcat raised its FY2026 operating-profit growth outlook after strong first-half results, supported by AI infrastructure demand and early customer orders amid memory shortages.
- 18 March 2026, techmarketview.com: [Softcat delivers strong H1 as AI infrastructure demand accelerates](https://www.techmarketview.com/ukhotviews/archive/2026/03/18/softcat-delivers-strong-h1-as-ai-infrastructure-demand-accelerates). Softcat delivered strong half-year results, driven by hardware, data-centre, networking and compute demand, and is investing in operational modernisation and AI capabilities. The article also notes that Microsoft partner incentive changes compressed profitability for software-heavy reseller Bytes Technology.

Notable negative coverage:

- 16 February 2026, asktraders.com: [Softcat Shares Hits New 12-Month Low as Valuation Pressure Intensifies](https://www.asktraders.com/analysis/softcat-shares-hits-new-12-month-low-as-valuation-pressure-intensifies/). AskTraders reported that Softcat shares reached a 12-month low amid wider technology-sector valuation concerns. Its commentary linked the pressure to uncertainty about AI's effect on IT-services business models.
- 26 August 2026, sharecast.com: [Broker tips: Chesnara, Applied Nutrition, Softcat, Bytes Technology](https://www.sharecast.com/amp/news/broker-recommendations-/broker-tips--23384424.html). Deutsche Bank upgraded Bytes Technology to buy and raised its target price to 500p, while cutting Softcat to hold and raising its target to 2,140p. The broker cited strong sector performance and improved sentiment on AI disruption risks.
- 26 August 2026, proactiveinvestors.co.uk: [Deutsche Bank upgrades Bytes and Cerillion, cuts Softcat](https://www.proactiveinvestors.co.uk/companies/news/1097629/deutsche-bank-upgrades-bytes-and-cerillion-cuts-softcat-1097629.html). Deutsche Bank upgraded Bytes Technology to buy and raised its price target, while downgrading Softcat to hold despite a higher target. The note cited earnings upgrades at several UK IT-services firms and changing investor views of AI risk.

- [Softcat deep dive](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd?entity=softcat&view=deep-dive)
- [Softcat PDF report](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd/reports/softcat.pdf)

### Kainos

**Kainos coverage spans results, public-sector wins and AI expansion**

Kainos ranked 3rd of 7 by average monthly share of coverage (19.7%) in the UK IT Services & Resellers benchmark for 2026 year to date, with 127 mentions and a net tone of +73.

Kainos placed third across January to September by both average monthly share, at 19.7%, and pooled share, at 18.5% of tracked-company mentions. Its competitive position was uneven, ranging from joint first place in May and first in June to joint fourth in March and fourth in July and September. January established a broad profile through the Home Office border-platform contract, Nick Venables’s appointment and Kainos’s curation of BelTech 2026. February’s share rose to 21.4% despite volume falling from four measured mentions to three, while March’s share dropped to 3.4% amid a much larger total of tracked-company mentions. The agenda broadened decisively in April, when raised FY26 revenue expectations, record backlog and the £24m DVSA extension accompanied a return to second place. Kainos then jointly led the tracked companies in May as FY26 results reported 17% revenue growth and record bookings, alongside the £150m Defra contract and plans to hire 200 graduates. It retained first place in June, when the 341-job Northern Ireland expansion became the dominant story and coverage also included adoption of its Pay Transparency Analyzer. July brought a sharp contraction to three measured mentions and fourth place, with reporting covering a shareholding transaction, continued investment in early-career engineers and a share-price comparison in a wider results article. August restored Kainos to second place as upgraded FY27 guidance, record bookings and backlog, and discussion of its digital-services and Workday businesses dominated the agenda. September volume was 26 measured mentions, while share fell to 12.4% and rank to fourth; total tracked-company mentions rose to 210. Stories included the Actonomy launch, participation in the Lumen Sovereign UK coalition and almost £200m of Home Office and FCDO contracts.

Key messages:

- Kainos accounted for 18.5% of tracked-company mentions; its monthly rank was #1-#4 among 7.
- Coverage concentrated on Financial Results & Markets and People, Skills & Leadership.
- Visibility peaked in June 2026 at 45.5%, compared with 3.4% in March 2026.
- January 2026: Kainos secured a £25.6m Home Office border-platform contract — TechMarketView.

Leading themes:

- Financial Results & Markets: 45.7% of Kainos's coverage (theme index 0.76, net tone +76)
- People, Skills & Leadership: 20.5% of Kainos's coverage (theme index 4.39, net tone +85)
- AI, Cloud & Digital Services: 18.1% of Kainos's coverage (theme index 1.44, net tone +61)

Notable positive coverage:

- 19 January 2026, channelweb.co.uk: [Kainos names Nick Venables CRO of product](https://www.channelweb.co.uk/news/2026/kainos-nick-venables-appointment). Kainos appointed Nick Venables as chief revenue officer of product, its third C-suite change in under a year. The article also reports recent revenue growth and public-sector contract activity.
- 20 April 2026, techmarketview.com: [Kainos accelerates to hit double-digit growth in FY26](https://www.techmarketview.com/ukhotviews/archive/2026/04/20/kainos-accelerates-to-hit-double-digit-growth-in-fy26). Kainos said FY26 revenue is expected to exceed consensus, with adjusted profit before tax in line with forecasts. It reported strong progress across its divisions, record backlog and growth in Workday Products recurring revenue.
- 28 April 2026, techmarketview.com: [Kainos gets MOT for another year](https://www.techmarketview.com/ukhotviews/archive/2026/04/28/kainos-gets-mot-for-another-year). Kainos secured a 12-month, £24m extension with the DVSA to continue supporting and improving the MOT service. The article also notes its prior £73m Driver Services Platform contract and improved FY26 trading momentum.

Notable negative coverage:

- 25 August 2026, kalkinemedia.com: [Kainos Tumbles Today — Why Are UK Technology Mid-Caps Losing Altitude?](https://kalkinemedia.com/uk/stocks/midcap/kainos-tumbles-today-why-are-uk-technology-mid-caps-losing-altitude). Kainos was among the sharpest London mid-cap fallers amid weaker sentiment towards AI-linked technology shares. The article also cites cautious corporate IT spending and public-sector procurement timing.

- [Kainos deep dive](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd?entity=kainos&view=deep-dive)
- [Kainos PDF report](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd/reports/kainos.pdf)

### Bytes Technology

**Contracts, restructuring and stronger trading reshaped Bytes’ media profile**

Bytes Technology ranked 4th of 7 by average monthly share of coverage (16.4%) in the UK IT Services & Resellers benchmark for 2026 year to date, with 118 mentions and a net tone of +31.

From January to September, Bytes Technology recorded 118 mentions, representing 17.2% of tracked-company mentions, and ranked fourth on both pooled and average monthly share. Its 16.4% average monthly share was below the pooled figure, while monthly positions ranged from second to fifth. January’s second-place position coincided with extensive reporting of Phoenix Software’s £75m Ministry of Defence agreement and its financial growth. March brought a rise to 27.1% and joint second place alongside reporting on Jack Watson’s departure and an outlook for broadly flat FY2027 operating profit. The share then fell to 7.7% in April, when UBS’s downgrade provided the only Bytes-focused development among the available articles. May coverage returned to the annual results, including 11.5% growth in gross invoiced income, lower operating profit and a £25m share buyback. June’s two mentions appeared only in a wider Register analysis of Microsoft’s channel changes and were contextual rather than reports of a Bytes development. July reached 31.1% and second place as stories covered Gavin Rochussen’s appointment, Phoenix’s public-sector specialisation, stronger opening-month trading and further broker downgrades. August’s 15.7% share accompanied an article mix weighted towards AI, cloud and investment-market commentary, much of it from Kalkine Media, before September produced the highest monthly volume and reporting of upgraded guidance, chair succession and Phoenix’s £22m Ofgem contract. Across the window, the profile moved from public-sector contracts through financial and leadership scrutiny to a broader account of organisational realignment, services demand and improved first-half trading.

Key messages:

- Bytes Technology accounted for 17.2% of tracked-company mentions; its monthly rank was #2-#5 among 7.
- Coverage concentrated on Financial Results & Markets and People, Skills & Leadership.
- Visibility peaked in July 2026 at 31.1%, compared with 3.6% in June 2026.
- January 2026: Phoenix Software secured a £75m Ministry of Defence software-procurement contract, reported by ChannelWeb.

Leading themes:

- Financial Results & Markets: 52.5% of Bytes Technology's coverage (theme index 0.9, net tone +35)
- People, Skills & Leadership: 13.6% of Bytes Technology's coverage (theme index 2.14, net tone +31)
- AI, Cloud & Digital Services: 11.9% of Bytes Technology's coverage (theme index 0.85, net tone +14)

Notable positive coverage:

- 13 January 2026, itchanneloxygen.com: [Phoenix Software Cracks MoD Code With £75m Win](https://itchanneloxygen.com/phoenix-software-cracks-mod-code-with-75m-win/). Bytes Technology-owned Phoenix Software won a three-year, £75m Ministry of Defence software agreement through the TePAS 2 framework. It will act as sole supplier under the Value Added Software Agreement.
- 13 January 2026, channelweb.co.uk: [Phoenix Software lands £75m government contract](https://www.channelweb.co.uk/news/2026/phoenix-software-mod-contract). Bytes Technology-owned Phoenix Software secured a £75m, three-year MoD software-procurement contract under the VOSA agreement. The deal is intended to centralise software purchasing and improve spend visibility.
- 1 July 2026, technologyreseller.uk: [Phoenix Software completes transition to become the UK's public sector IT specialist](https://technologyreseller.uk/phoenix-software-completes-transition-to-become-the-uks-public-sector-it-specialist/). Bytes Technology's Phoenix Software brand has completed its transition to serving UK public-sector customers exclusively, while Bytes Software Services focuses on the private sector. Phoenix says the change dedicates its teams and operating model to 11 public-sector verticals.

Notable negative coverage:

- 24 March 2026, uk.finance.yahoo.com: [Bytes Technology shares tumble as profit outlook disappoints](https://uk.finance.yahoo.com/news/bytes-technology-shares-tumble-profit-110004721.html). Bytes Technology shares fell 15% after it forecast flat operating profit despite expected higher gross-profit growth. The company cited Microsoft incentive changes, sales reorganisation disruption and £4.5m of additional costs.
- 24 March 2026, businesscloud.co.uk: [Bytes Technology Group’s share price drops 15% after trading update](https://businesscloud.co.uk/news/bytes-technology-groups-share-price-drops-15-after-trading-update/). Bytes Technology's shares dropped 15% after its trading update forecast broadly flat FY2027 operating profit. The group plans a further private- and public-sector go-to-market alignment through Bytes Software Services and Phoenix Software.
- 10 March 2026, businesscloud.co.uk: [Bytes share price drops as MD departs after two decades](https://businesscloud.co.uk/news/bytes-share-price-drops-as-md-departs-after-two-decades/). Bytes Technology managing director Jack Watson left by mutual consent after nearly two decades, and the company said it will not replace the role. Its share price fell following the announcement.

- [Bytes Technology deep dive](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd?entity=bytestechnology&view=deep-dive)
- [Bytes Technology PDF report](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd/reports/bytestechnology.pdf)

### OneAdvanced

**OneAdvanced broadened sovereign AI coverage from healthcare to everyday workflows**

OneAdvanced ranked 5th of 7 by average monthly share of coverage (5.7%) in the UK IT Services & Resellers benchmark for 2026 year to date, with 22 mentions and a net tone of +86.

Across January to September, OneAdvanced recorded 22 mentions and 3.2% of tracked-company mentions, with coverage in eight of the nine measured months. It ranked fifth by both pooled share and average monthly share, although its 5.7% average monthly share was notably higher than its pooled result. The difference reflects equal monthly weighting in the average, while the pooled measure gave greater weight to the much larger tracked-company totals in August and September, when OneAdvanced’s shares were 1.7% and 1.0%. Visibility was strongest competitively in February, when three articles represented a 21.4% share and joint second place, before falling to sixth in March and disappearing in April. January’s agenda combined the Patchs Health acquisition with plans to connect OneAdvanced’s NHS Scotland platforms following the Vision acquisition. February broadened the profile through the OneAdvanced Education launch, an Apprenticeship Levy pledge for technology learning and discussion of cyber resilience. The May launch of IQ preceded a June concentration of reporting on platform updates and the NHS triage pilot with NVIDIA, when share reached 12.7% and third place. July extended the IQ proposition into logistics through the Clarus WMS partnership, while August paired the Cosine sovereign-AI agreement with scrutiny of glitches affecting the Vision 3 rollout in Scotland. September coverage returned fully to AI and digital services through IQ Chat and a meaningful reference to OneAdvanced’s existing role in the Lumen Sovereign UK coalition, although share was 1.0% amid a substantially larger tracked-company news pool. Taken together, the period moved from acquisition-led healthcare coverage towards a broader platform narrative spanning education, regulated-sector workflows, logistics and public-service applications.

Key messages:

- OneAdvanced accounted for 3.2% of tracked-company mentions; its monthly rank was #2-#6 among 7.
- Coverage concentrated on AI, Cloud & Digital Services and Public Sector & Government IT.
- Visibility peaked in February 2026 at 21.4%, compared with 0% in April 2026.
- January 2026: plans to connect OneAdvanced’s NHS Scotland platforms following the Vision acquisition, reported by Healthandcare.scot.

Leading themes:

- AI, Cloud & Digital Services: 63.6% of OneAdvanced's coverage (theme index 5.34, net tone +93)
- Public Sector & Government IT: 18.2% of OneAdvanced's coverage (theme index 4.46, net tone +50)
- M&A, Investment & Ownership: 9.1% of OneAdvanced's coverage (theme index 0.96, net tone +100)

Notable positive coverage:

- 3 February 2026, techmarketview.com: [*UKHotViewsExtra* OneAdvanced launches unified education platform](https://www.techmarketview.com/news/archive/2026/02/03/ukhotviewsextra-oneadvanced-launches-unified-education-platform). OneAdvanced has launched OneAdvanced Education, unifying its education software products into a connected platform. The platform incorporates the company's sovereign AI capabilities.
- 18 February 2026, techmarketview.com: [OneAdvanced backs future skills with levy pledge](https://www.techmarketview.com/ukhotviews/archive/2026/02/18/oneadvanced-backs-future-skills-with-levy-pledge). OneAdvanced pledged up to 20% of its Apprenticeship Levy through 2030 to fund AI, data and technology learning opportunities, beginning in the West Midlands. The initiative is positioned as supporting skills, social-value commitments and its UK-sovereign AI strategy.
- 23 February 2026, computing.co.uk: [Q&A with OneAdvanced, Security Excellence Awards finalist](https://www.computing.co.uk/sponsored/2026/interview-oneadvanced-security-excellence-awards-finalist). OneAdvanced discusses its Security Excellence Awards finalist status and its approach to cyber resilience, governance and customer assurance. It highlights investment in automation and data-led security operations.

Notable negative coverage:

- 12 August 2026, heraldscotland.com: [Scotland's GPs left 'gazing into chasm' as new NHS clinical IT system hit by glitches](https://www.heraldscotland.com/news/26456097.bug-filled-vision-3-software-scottish-gps-keeps-crashing/). Scottish GPs report glitches and performance problems during the NHS Scotland rollout of the Vision 3 clinical IT system. OneAdvanced, which acquired Vision owner INPS, says it is working with NHS Scotland and practices to resolve issues.

- [OneAdvanced deep dive](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd?entity=oneadvanced&view=deep-dive)
- [OneAdvanced PDF report](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd/reports/oneadvanced.pdf)

### FDM Group

**Financial pressure defined FDM coverage before skills gained prominence**

FDM Group ranked 6th of 7 by average monthly share of coverage (1.4%) in the UK IT Services & Resellers benchmark for 2026 year to date, with 8 mentions and a net tone of −12.

FDM Group recorded eight mentions from January to September 2026, ranking sixth by both its 1.4% average monthly share and 1.2% pooled share of tracked-company mentions. January produced its highest share, with two articles and a 5.1% share, as Sharecast and BusinessCloud reported expected 2025 revenue of about £178m, down 31%, alongside signs of improving activity. Its best competitive rank came in March, when it was joint fourth with a 3.4% share. That month, Sharecast reported the annual results, including a 73% fall in pre-tax profit, fewer consultant assignments and modest improvement in client activity; Investors’ Chronicle also discussed demand for AI-enabled skills against continued uncertainty and client delays. April's sole reference appeared in a wider Investors' Chronicle review of broker forecasts, which noted that FDM's shares had fallen by about a third despite higher earnings estimates and demand for AI-enabled skills. After no coverage from May to July, Investors' Chronicle reported in August that first-half revenue had fallen 19% to £78.6m and pre-tax profit had declined 49% to £4.1m, with shares falling despite tentative signs of recovery. September brought two articles and shifted the subject mix towards people and skills: the Daily Express, carried via PressReader, presented an account of FDM's train-recruit-deploy model and investment in AI, cybersecurity and payments capabilities, while CNBC cited its agentic-engineering training in a wider report on AI and entry-level hiring. The available coverage therefore moved from repeated reporting on financial pressure and tentative recovery to a broader skills narrative at the end of the period, although the CNBC article mentioned FDM only in wider sector coverage.

Key messages:

- FDM Group accounted for 1.2% of tracked-company mentions; its monthly rank was #4-#7 among 7.
- Coverage concentrated on Financial Results & Markets and People, Skills & Leadership.
- Visibility peaked in January 2026 at 5.1%, compared with 0% in February 2026.
- Sharecast: FDM expected 2025 performance within market expectations despite revenue falling 31% to about £178m.

Leading themes:

- Financial Results & Markets: 62.5% of FDM Group's coverage (theme index 1.09, net tone −40)
- People, Skills & Leadership: 37.5% of FDM Group's coverage (theme index 5.18, net tone +33)

Notable positive coverage:

- 9 September 2026, pressreader.com: [FDM Group just the job for tech](https://www.pressreader.com/uk/daily-express/20260909/282209427737757). FDM Group promotes its train-recruit-deploy model for technology talent, including AI, cybersecurity and payments skills. Founder Rod Flavell says the group continues to invest in skills despite sluggish recruitment conditions.

Notable negative coverage:

- 3 August 2026, investorschronicle.co.uk: [FDM fails to convince market of turnaround](https://www.investorschronicle.co.uk/content/08ad73ba-6ab0-4a04-b303-b2c5c3049087). FDM Group reported first-half revenue down 19% to £78.6m and pre-tax profit down 49% to £4.1m. Its shares fell despite tentative signs of recovery.
- 18 March 2026, sharecast.com: [Revenues, profits slide at FDM as tough market conditions persist](https://www.sharecast.com/news/news-and-announcements/revenues-profits-slide-at-fdm-as-tough-market-conditions-persist--22083540.html). FDM Group reported a 31% fall in annual revenue and a 73% decline in pre-tax profit amid persistent difficult market conditions. Consultant assignments also declined, though the company cited a modest recent improvement in client activity.

- [FDM Group deep dive](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd?entity=fdmgroup&view=deep-dive)
- [FDM Group PDF report](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd/reports/fdmgroup.pdf)

### Civica

**Leadership changes and public-sector deals shaped Civica’s profile**

Civica ranked 7th of 7 by average monthly share of coverage (1.0%) in the UK IT Services & Resellers benchmark for 2026 year to date, with 5 mentions and a net tone of +100.

Civica recorded five mentions across three of the nine measured months, ranking seventh by both average monthly share and pooled share. Its 1.0% average monthly share exceeded its 0.7% pooled share of tracked-company mentions, reflecting stronger visibility in months with lower overall tracked-company volumes. Coverage began in April, when TechMarketView and IT Brief reported the appointments of Ian O’Brien as CTO and Neal Watkins as CPO, taking Civica to fifth place with a 5.1% share. Civica ranked sixth in June with a 1.8% share, alongside Enfield Dispatch reporting a £1.49m extension for the council’s adult social care support systems. After no measured coverage in July, Civica returned to joint fifth place with a 1.7% share in August, when TechMarketView and Technology Reseller covered its SheCanCode partnership supporting mentoring, learning and career development for women in technology. The record therefore moved between leadership and inclusion stories and Civica’s public-sector software and service relationships, with no measured mentions from January to March or in May, July and September.

Key messages:

- Civica accounted for 0.7% of tracked-company mentions; its monthly rank was #5-#6 among 7.
- Coverage concentrated on People, Skills & Leadership and Public Sector & Government IT.
- Visibility peaked in April 2026 at 5.1%, compared with 0% in January 2026.
- CTO Ian O’Brien and CPO Neal Watkins appointed as Civica reshaped its leadership structure — TechMarketView.

Leading themes:

- People, Skills & Leadership: 80.0% of Civica's coverage (theme index 11.33, net tone +100)
- Public Sector & Government IT: 20.0% of Civica's coverage (theme index 4.53, net tone +100)

Notable positive coverage:

- 23 April 2026, techmarketview.com: [Civica strengthens leadership with CTO and CPO appointments](https://www.techmarketview.com/ukhotviews/archive/2026/04/23/civica-strengthens-leadership-with-cto-and-cpo-appointments). Civica appoints Ian O'Brien as CTO and Neal Watkins as CPO as it reshapes its leadership team. The company is integrating its software operations and deepening AI-enabled public-sector offerings under Blackstone ownership.
- 27 April 2026, itbrief.co.uk: [Civica names new Chief Technology & Product Officers](https://itbrief.co.uk/story/civica-names-new-chief-technology-product-officers). Civica appointed Ian O'Brien as CTO and Neal Watkins as CPO, separating product and engineering leadership. The company said the structure supports greater AI investment in its public-sector software.
- 14 August 2026, techmarketview.com: [Civica backs women in tech through SheCanCode partnership](https://www.techmarketview.com/ukhotviews/archive/2026/08/14/civica-backs-women-in-tech-through-shecancode-partnership). Civica partnered with women-in-tech community SheCanCode to support mentoring, learning, networking and career development. The partnership is framed as supporting Civica's diverse talent pipeline and GovTech strategy.

- [Civica deep dive](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd?entity=civica&view=deep-dive)
- [Civica PDF report](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd/reports/civica.pdf)

## Methodology

- **Share of coverage**: an organisation's mentions divided by all mentions of the organisations tracked in the same sector that month, in UK earned media. It is the central measure of media visibility in Omniscan benchmarks. "Average monthly share" is the mean of the monthly shares across the reporting period.
- **Mention**: one article that covers an organisation, classified as positive, neutral or negative in tone. Articles are deduplicated, and an organisation's own websites and passing sponsorship name-checks are excluded, so only earned media counts.
- **Net tone**: positive mentions minus negative mentions, as a percentage of all mentions (range −100 to +100).
- **Themes**: every article is assigned to one of the sector's editorial themes. A theme index above 1 means the organisation is covered on that theme more than its peers are; below 1 means less.
- **Calculation**: every figure is computed directly from the classified articles; narrative summaries are checked against those figures.
- **Sources**: UK national and international, trade and specialist, regional and local, and aggregator and syndication earned media.

## Other UK IT Services & Resellers editions

- [UK IT services & resellers media reputation tracker – H1 2026](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-h1.md)
- [UK IT services & resellers media reputation tracker – July 2026](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-07.md)
- [UK IT services & resellers media reputation tracker – August 2026](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-08.md)
- [UK IT services & resellers media reputation tracker – September 2026](https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-09.md)
- [All Omniscan media benchmarks](https://www.omniscan.ai/benchmarks.md)

## How to cite

Omniscan, "UK IT services & resellers media reputation tracker", 2026 year to date (1 January 2026–30 September 2026), published 4 October 2026. https://www.omniscan.ai/benchmarks/uk-it-services-resellers-2026-ytd