---
title: UK water companies media reputation tracker – August 2026
canonical_url: https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08
type: dataset
publisher: Omniscan
sector: UK Water Companies
period: August 2026
coverage_start: '2026-08-01'
coverage_end: '2026-08-31'
date_published: '2026-09-01'
last_updated: '2026-09-01'
organisations: 12
articles_analysed: 2155
mentions: 2595
data_download: https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/data.json
summary: Thames Water had the highest average monthly share of coverage (22.0%) among
  12 water companies in UK earned media from 1 August 2026 to 31 August 2026, ahead
  of Southern Water (12.3%) and South East Water (10.6%).
---

# UK water companies media reputation tracker: August 2026 (1 August 2026–31 August 2026)

> Thames Water had the highest average monthly share of coverage (22.0%) among 12 water companies in UK earned media from 1 August 2026 to 31 August 2026, ahead of Southern Water (12.3%) and South East Water (10.6%). United Utilities had the most favourable net tone (+15). Omniscan analysed 2,155 articles containing 2,595 mentions of the water companies tracked.

Interactive version: https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08

## UK Water Companies ranking by share of coverage, August 2026

| Rank | Organisation | Average monthly share of coverage | Mentions | Positive | Neutral | Negative | Net tone |
| --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | Thames Water | 22.0% | 570 | 4% | 29% | 67% | −64 |
| 2 | Southern Water | 12.3% | 318 | 6% | 40% | 54% | −48 |
| 3 | South East Water | 10.6% | 276 | 1% | 35% | 64% | −63 |
| 4 | South West Water | 10.3% | 267 | 5% | 53% | 42% | −37 |
| 5 | Severn Trent | 9.1% | 235 | 6% | 46% | 48% | −42 |
| 6 | Anglian Water | 8.6% | 224 | 8% | 59% | 33% | −25 |
| 6 | Wessex Water | 8.6% | 223 | 3% | 59% | 38% | −35 |
| 8 | United Utilities | 5.6% | 145 | 40% | 35% | 25% | +15 |
| 9 | Yorkshire Water | 5.0% | 131 | 28% | 39% | 33% | −5 |
| 10 | Northumbrian Water | 2.9% | 74 | 7% | 67% | 26% | −19 |
| 11 | Affinity Water | 2.7% | 70 | 3% | 78% | 19% | −16 |
| 12 | Welsh Water | 2.4% | 62 | 18% | 50% | 32% | −15 |

## Water companies in detail

### Thames Water

**Thames Water leads as crisis and supply coverage converge**

Thames Water ranked 1st of 12 by average monthly share of coverage (22.0%) in the UK Water Companies benchmark for August 2026, with 570 mentions and a net tone of −64.

August's 22.0% share was the period high, with coverage spanning the extended hosepipe ban, burst-main supply losses, proposed bill increases, executive payments and a creditor-planned board overhaul. August 2026: creditors proposed a new board for a 10-year turnaround under the rescue deal, reported by Reuters. Thames Water says survey evidence shows strong support for its proposed £6.6bn White Horse Reservoir in Oxfordshire. The scheme is intended to strengthen south-east water supplies amid drought and could provide water from 2040 if approved. Thames Water said household demand fell 6% across its region after its hosepipe ban began. It urged customers to keep using only the water they need amid dry conditions and pressure on pipes. London & Valley Water announced proposed non-executive directors for Thames Water as part of a recapitalisation and 10-year turnaround plan. The consortium says the plan would fund infrastructure renewal, improve performance and prevent dividends for 10 years.

Key messages:

- Thames Water says survey evidence shows strong support for its proposed £6.6bn White Horse Reservoir in Oxfordshire. The scheme is intended to strengthen south-east water supplies amid drought and could provide water from 2040 if approved.
- Thames Water said household demand fell 6% across its region after its hosepipe ban began. It urged customers to keep using only the water they need amid dry conditions and pressure on pipes.
- London & Valley Water announced proposed non-executive directors for Thames Water as part of a recapitalisation and 10-year turnaround plan. The consortium says the plan would fund infrastructure renewal, improve performance and prevent dividends for 10 years.
- Thames Water awarded Costain a contract worth about £150 million to upgrade wastewater-treatment assets at 15 Thames Valley sites during AMP8. The work is intended to improve treatment-system resilience and operational performance.
- Thames Water urged Reading Festival attendees not to flush non-biodegradable items, warning they can block toilets and damage equipment. The company will operate round-the-clock teams and filtration measures to manage festival wastewater at Reading Sewage Treatment Works.

Leading themes:

- Water Resources & Supply: 30.7% of Thames Water's coverage (theme index 0.74, net tone −34)
- Operations & Service: 14.6% of Thames Water's coverage (theme index 1, net tone −78)
- Bills, Affordability & Customers: 14.2% of Thames Water's coverage (theme index 0.8, net tone −84)

Notable positive coverage:

- 11 August 2026, bbc.co.uk: [Almost one in 10 back White Horse Reservoir, Thames Water says](https://www.bbc.co.uk/news/articles/c8dnl5186zro). Thames Water says survey evidence shows strong support for its proposed £6.6bn White Horse Reservoir in Oxfordshire. The scheme is intended to strengthen south-east water supplies amid drought and could provide water from 2040 if approved.
- 19 August 2026, bbc.co.uk: [Thames Water grateful as use falls after hosepipe ban](https://www.bbc.co.uk/news/articles/cj4k72npkdro). Thames Water said household demand fell 6% across its region after its hosepipe ban began. It urged customers to keep using only the water they need amid dry conditions and pressure on pipes.
- 24 August 2026, financialcontent.com: [New board members to transform Thames Water announced](https://www.financialcontent.com/article/gnwcq-2026-8-24-new-board-members-to-transform-thames-water-announced). London & Valley Water announced proposed non-executive directors for Thames Water as part of a recapitalisation and 10-year turnaround plan. The consortium says the plan would fund infrastructure renewal, improve performance and prevent dividends for 10 years.

Notable negative coverage:

- 24 August 2026, independent.co.uk: [Thames Water lenders plan board overhaul if rescue bid approved](https://www.independent.co.uk/news/business/thames-water-andy-burnham-angela-eagle-yorkshire-water-government-b3038098.html). Thames Water creditors propose a new board as part of a rescue bid intended to avert special administration or nationalisation. The supplier faces severe financial distress and needs Ofwat and government approval for the proposed recapitalisation.
- 13 August 2026, itv.com: [Thames Water among suppliers set to be allowed to hike bills to boost spending](https://www.itv.com/news/london/2026-08-13/thames-water-among-suppliers-set-to-be-allowed-to-hike-bills-to-boost-spending). Ofwat has provisionally allowed Thames Water and four other companies to increase customer bills to finance additional investment. The money is intended for network capacity upgrades and measures to address PFAS in drinking water.
- 13 August 2026, hellorayo.co.uk: [Thames Water among suppliers set to be allowed to hike bills | News - Downtown Country](https://www.hellorayo.co.uk/downtown-country/uk/news/ofwat-thames-water-bill-increase-approval). Ofwat has provisionally permitted five water companies to increase customer charges from 2027 to 2030 to finance additional network and water-quality investment. The Government acknowledged concern about household costs and sector underinvestment.

- [Thames Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=thameswater&view=deep-dive)
- [Thames Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/thameswater.pdf)

### Southern Water

**Southern Water ranked third as supply pressures reshaped coverage**

Southern Water ranked 2nd of 12 by average monthly share of coverage (12.3%) in the UK Water Companies benchmark for August 2026, with 318 mentions and a net tone of −48.

Southern Water was again second in August, when water-resource restrictions and drought planning were joined by proposed bill increases, the Otterbourne supply incident and a £20 million Isle of Wight storm-overflow programme. August 2026: share fell 3.1 points to 12.3% while rank remained second; Ofwat's provisional decision included the largest proposed annual bill increase for Southern Water customers among five companies. Southern Water says it is reducing leakage, managing network flows and investing in infrastructure to maintain supplies through hotter, drier summers. It reports a 12% annual leakage improvement and more than 10,000 leaks fixed so far this year. Southern Water is investing £25m to upgrade Chichester Wastewater Treatment Works, raising treatment capacity by about 57%. The scheme is intended to reduce storm-overflow risk and help protect Chichester Harbour, with completion expected in 2029.

Key messages:

- Southern Water says it is reducing leakage, managing network flows and investing in infrastructure to maintain supplies through hotter, drier summers. It reports a 12% annual leakage improvement and more than 10,000 leaks fixed so far this year.
- Southern Water is investing £25m to upgrade Chichester Wastewater Treatment Works, raising treatment capacity by about 57%. The scheme is intended to reduce storm-overflow risk and help protect Chichester Harbour, with completion expected in 2029.
- Moody's and S&P improved their outlooks for Southern Water, following Fitch's upgrade of its senior secured debt. The agencies cited improving operational performance, shareholder equity support and stronger financial resilience.
- Southern Water will launch a roughly £20 million programme to reduce storm overflows across the Isle of Wight. Ofwat-approved accelerated funding will support earlier investigations and planning.
- Southern Water will hold a resident drop-in before replacing 1,200 metres of burst-prone water main in Newchurch under a £5 million investment programme. The company says the upgrade will reduce repeated emergency repairs and service disruption.

Leading themes:

- Water Resources & Supply: 41.5% of Southern Water's coverage (theme index 1.07, net tone −28)
- Bills, Affordability & Customers: 25.5% of Southern Water's coverage (theme index 1.61, net tone −75)
- Sewage & Pollution: 11.3% of Southern Water's coverage (theme index 1.45, net tone −78)

Notable positive coverage:

- 17 August 2026, kentonline.co.uk: [Managing water through hotter, drier summers](https://www.kentonline.co.uk/news/native/managing-water-through-hotter-drier-summers-343757/). Southern Water says it is reducing leakage, managing network flows and investing in infrastructure to maintain supplies through hotter, drier summers. It reports a 12% annual leakage improvement and more than 10,000 leaks fixed so far this year.
- 26 August 2026, watermagazine.co.uk: [Upgrades to Chichester wastewater treatment works set to boost capacity and protect harbour](https://www.watermagazine.co.uk/2026/08/26/upgrades-to-chichester-wastewater-treatment-works-set-to-boost-capacity-and-protect-harbour/). Southern Water is investing £25m to upgrade Chichester Wastewater Treatment Works, raising treatment capacity by about 57%. The scheme is intended to reduce storm-overflow risk and help protect Chichester Harbour, with completion expected in 2029.
- 24 August 2026, watermagazine.co.uk: [Further credit improvements for Southern Water as Moody’s and S&P revise outlooks](https://www.watermagazine.co.uk/2026/08/24/further-credit-improvements-for-southern-water-as-moodys-and-sp-revise-outlooks/). Moody's and S&P improved their outlooks for Southern Water, following Fitch's upgrade of its senior secured debt. The agencies cited improving operational performance, shareholder equity support and stronger financial resilience.

Notable negative coverage:

- 13 August 2026, news.sky.com: [Five water companies to further increase bills with biggest rise for Southern Water](https://news.sky.com/story/five-water-companies-to-further-increase-bills-with-biggest-rise-for-southern-water-13572479). Ofwat's provisional decision would permit five companies to raise bills for additional infrastructure investment, with Southern Water customers facing the largest proposed annual increase. The article also cites criticism of Southern Water and Thames Water over pollution, executive pay and financial performance.
- 28 August 2026, sussexexpress.co.uk: [Chichester MP calls for phosphate limit at Lavant wastewater works](https://www.sussexexpress.co.uk/news/environment/chichester-mp-calls-for-phosphate-limit-at-lavant-wastewater-works-8947859). Chichester's MP has called for enforceable phosphate limits at Southern Water's Lavant wastewater works following concerns about River Lavant pollution and storm-overflow discharges. Southern Water said it has invested in site improvements and plans further work to reduce pollution and groundwater infiltration.
- 24 August 2026, bbc.com: [Hampshire car wash 'worried' about possible business water use ban](https://www.bbc.com/news/articles/ckgdxen4p1po). Southern Water has applied for a Drought Order and possible business water-use restrictions in Hampshire. A car-wash operator said a Non-Essential Use Ban could force the business to close, while the company said the measures are precautionary.

- [Southern Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=southernwater&view=deep-dive)
- [Southern Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/southernwater.pdf)

### South East Water

**Outages persisted as water-resource and financial pressures broadened coverage**

South East Water ranked 3rd of 12 by average monthly share of coverage (10.6%) in the UK Water Companies benchmark for August 2026, with 276 mentions and a net tone of −63.

August’s 10.6% share left it third again, as recurring Kent outages, a disputed £7,000 customer bill and a pledge to shorten leak-repair times sustained the operational and water-resource agenda while extending the subject mix. August 2026: share fell 2.6 percentage points to 10.6% while rank remained third; The Independent reported recurring Kent outages and Defra’s demand for improvement. August 2026: Sussex Express reported a pledge to accelerate leak repairs and invest £200 million in pipe upgrades. South East Water has appointed Katy Ringsdore as corporate affairs lead and Kerri Ricketts as customer services director. The company says the roles support its transformation programme to improve service, resilience and customer trust. South East Water faces criticism from Defra, customers and an MP after recurring supply failures in Kent left around 400 properties with low pressure or no water. The company said it had restored supply to 7,400 properties and was operating bottled-water stations.

Key messages:

- South East Water has appointed Katy Ringsdore as corporate affairs lead and Kerri Ricketts as customer services director. The company says the roles support its transformation programme to improve service, resilience and customer trust.
- South East Water faces criticism from Defra, customers and an MP after recurring supply failures in Kent left around 400 properties with low pressure or no water. The company said it had restored supply to 7,400 properties and was operating bottled-water stations.
- Eastbourne's MP plans to discuss repeated outages, water restrictions and leakage with South East Water's new chief executive. The company remains subject to a temporary hosepipe ban affecting Sussex customers.
- A South East Water customer received a £7,000 bill after a meter recorded more than one million litres of apparent use in under a month. The customer alleges that a promised plumber failed to attend, while the company has rescheduled the visit and frozen the bill.
- August 2026: Sussex Express reported a pledge to accelerate leak repairs and invest £200 million in pipe upgrades.

Leading themes:

- Water Resources & Supply: 35.5% of South East Water's coverage (theme index 0.9, net tone −33)
- Operations & Service: 30.4% of South East Water's coverage (theme index 2.41, net tone −89)
- Bills, Affordability & Customers: 27.5% of South East Water's coverage (theme index 1.74, net tone −79)

Notable positive coverage:

- 28 August 2026, megaproject.com: [South East Water Strengthens Executive Team With New Senior Appointments](https://megaproject.com/news/water/south-east-water-strengthens-executive-team-with-new-senior-appointments). South East Water has appointed Katy Ringsdore as corporate affairs lead and Kerri Ricketts as customer services director. The company says the roles support its transformation programme to improve service, resilience and customer trust.

Notable negative coverage:

- 18 August 2026, independent.co.uk: [‘Simply not good enough’ says Defra as South East Water customers face outage](https://www.independent.co.uk/news/uk/home-news/south-east-water-defra-kent-people-ofwat-b3034817.html). Defra criticised South East Water after recurring Kent outages left hundreds of homes with low pressure or no water. The article cites previous supply failures, an Ofwat redress package and calls for improved performance.
- 25 August 2026, sussexexpress.co.uk: [Eastbourne MP to meet with new South East Water CEO to discuss 'ongoing challenges'](https://www.sussexexpress.co.uk/news/people/eastbourne-mp-to-meet-with-new-south-east-water-ceo-to-discuss-ongoing-challenges-8940919). Eastbourne's MP plans to discuss repeated outages, water restrictions and leakage with South East Water's new chief executive. The company remains subject to a temporary hosepipe ban affecting Sussex customers.
- 18 August 2026, standard.co.uk: [South East Water told to improve as villagers brand outage issues ‘shocking’](https://www.standard.co.uk/news/environment/kent-people-benenden-press-association-ofwat-b1293811.html). South East Water faces criticism from Defra, customers and an MP after recurring supply failures in Kent left around 400 properties with low pressure or no water. The company said it had restored supply to 7,400 properties and was operating bottled-water stations.

- [South East Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=southeastwater&view=deep-dive)
- [South East Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/southeastwater.pdf)

### South West Water

**South West Water visibility swung between enforcement and drought**

South West Water ranked 4th of 12 by average monthly share of coverage (10.3%) in the UK Water Companies benchmark for August 2026, with 267 mentions and a net tone of −37.

In August 2026, South West Water recorded 267 mentions, 10.3% of cohort coverage and rank #4, with net sentiment of -37. Coverage focused on Water Resources & Supply. August 2026: share rose 5.0 points to 10.3% and rank improved from seventh to fourth; stories included South West Water’s hosepipe ban and scrutiny of its environmental record. August 2026: The Guardian reported Friends of the Earth analysis identifying South West Water as England’s worst environmental water-company performer. South West Water says reservoir levels in Devon and Cornwall remain 15% to 20% higher than during the August 2022 drought. It says it is planning proactively for continued dry weather. South West Water is offering Devon households free water-saving devices, including shower regulators, leak-detection strips and tap inserts. The company says the measures can reduce metered customers' water use and bills while supporting water-resource resilience.

Key messages:

- South West Water says reservoir levels in Devon and Cornwall remain 15% to 20% higher than during the August 2022 drought. It says it is planning proactively for continued dry weather.
- South West Water is offering Devon households free water-saving devices, including shower regulators, leak-detection strips and tap inserts. The company says the measures can reduce metered customers' water use and bills while supporting water-resource resilience.
- Bournemouth Water urges customers to save water during hot, dry weather and record-low August rainfall. It says it has increased production, leak repairs and network transfers to protect supplies.
- Bournemouth Water urges households to identify silent toilet leaks, which can waste up to 400 litres a day. It says it has repaired 153 leaking toilets this year.
- Pennon Group said Ofwat has allowed £190 million of additional investment for FY27/28 through the end of AMP8. Pennon Group is the parent of South West Water.

Leading themes:

- Water Resources & Supply: 55.4% of South West Water's coverage (theme index 1.48, net tone −25)
- Sewage & Pollution: 20.6% of South West Water's coverage (theme index 3.02, net tone −71)
- Operations & Service: 7.9% of South West Water's coverage (theme index 0.51, net tone −81)

Notable positive coverage:

- 19 August 2026, bbc.co.uk: [Reservoir water levels in South West higher than in 2022 drought](https://www.bbc.co.uk/news/articles/cd9w4nqwqk2o). South West Water says reservoir levels in Devon and Cornwall remain 15% to 20% higher than during the August 2022 drought. It says it is planning proactively for continued dry weather.
- 31 August 2026, midweekherald.co.uk: [South West Water giving Devon customers free water‑saving devices](https://www.midweekherald.co.uk/news/26509463.south-west-water-offering-free-water-saving-devices/). South West Water is offering Devon households free water-saving devices, including shower regulators, leak-detection strips and tap inserts. The company says the measures can reduce metered customers' water use and bills while supporting water-resource resilience.
- 25 August 2026, bournemouthecho.co.uk: [Bournemouth Water offers customers free water-saving devices to reduce water use](https://www.bournemouthecho.co.uk/news/26489963.bournemouth-water-giving-away-free-water-saving-devices/). Bournemouth Water is offering customers free water-saving devices to reduce household use and bills during prolonged dry weather. Bournemouth Water is part of South West Water's operations.

Notable negative coverage:

- 20 August 2026, mirror.co.uk: [Mum of girl, 8, who died of E.coli slams South West Water over sewage spill revelations](https://www.mirror.co.uk/news/uk-news/south-west-water-sewage-spills-37573869.amp). Environment Agency data cited in the article identifies South West Water as having the highest number of potentially illegal dry-weather sewage discharges among the companies covered. The mother of a child who died after E. coli infection criticised the company over the spills.
- 25 August 2026, proactiveinvestors.ca: [Pennon faces balance sheet pressure ahead of September strategy update](https://www.proactiveinvestors.ca/companies/news/1097554/pennon-faces-balance-sheet-pressure-ahead-of-september-strategy-update-1097554.html?region=ca). Brokers say Pennon, owner of South West Water, faces balance-sheet pressure and may need capital measures such as an equity raise, asset sales or a dividend cut. The article also notes Pennon's weak recent Environment Agency pollution-rating record.
- 5 August 2026, devonlive.com: [South West Water sentencing date for six years of pollution set](https://www.devonlive.com/news/devon-news/south-west-water-sentencing-date-11094582). South West Water will be sentenced on 29 September after admitting 17 offences relating to hundreds of illegal sewage discharges across Cornwall and Devon. The article also notes previous fines and criticism of the company’s pollution record.

- [South West Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=southwestwater&view=deep-dive)
- [South West Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/southwestwater.pdf)

### Severn Trent

**Severn Trent ranked fourth as coverage themes shifted**

Severn Trent ranked 5th of 12 by average monthly share of coverage (9.1%) in the UK Water Companies benchmark for August 2026, with 235 mentions and a net tone of −42.

In August 2026, Severn Trent recorded 235 mentions, 9.1% of cohort coverage and rank #5, with net sentiment of -42. Coverage focused on Bills, Affordability & Customers. August 2026: Severn Trent said drought and unstable ground had doubled bursts during the particularly dry summer period — bbc.co.uk. Severn Trent shares rose 1.48% to £31.46, outperforming the wider FTSE 100's 0.29% gain. The shares remained 5.67% below their 52-week high. Cornwall food waste is processed at an anaerobic digestion site in Holsworthy operated by Severn Trent Green Power. The facility converts waste into electricity and fertiliser, with capacity to process about 1,100 tonnes weekly. Severn Trent has appointed Marshalls Civils & Drainage to a £6 million AMP8 framework for precast concrete storm tanks. The infrastructure is intended to improve stormwater management and wastewater-network resilience.

Key messages:

- Severn Trent shares rose 1.48% to £31.46, outperforming the wider FTSE 100's 0.29% gain. The shares remained 5.67% below their 52-week high.
- Cornwall food waste is processed at an anaerobic digestion site in Holsworthy operated by Severn Trent Green Power. The facility converts waste into electricity and fertiliser, with capacity to process about 1,100 tonnes weekly.
- Severn Trent has appointed Marshalls Civils & Drainage to a £6 million AMP8 framework for precast concrete storm tanks. The infrastructure is intended to improve stormwater management and wastewater-network resilience.
- Severn Trent promotes its Wild Brushing campaign, encouraging younger customers to save water by turning off taps while brushing. The company links the initiative to drought conditions, hosepipe restrictions and wider water-efficiency work.
- Severn Trent said drought and dry, unstable ground in Warwickshire were causing more burst pipes and leaks. It reported that bursts had doubled during the particularly dry summer period.

Leading themes:

- Bills, Affordability & Customers: 31.9% of Severn Trent's coverage (theme index 2.05, net tone −69)
- Water Resources & Supply: 22.1% of Severn Trent's coverage (theme index 0.54, net tone −8)
- Operations & Service: 20.0% of Severn Trent's coverage (theme index 1.43, net tone −53)

Notable positive coverage:

- 28 August 2026, marketwatch.com: [Severn Trent rallies Friday, outperforms market](https://www.marketwatch.com/data-news/severn-trent-rallies-friday-outperforms-market-99111dc1-99650f5a360e?mod=mw_quote_news). Severn Trent shares rose 1.48% to £31.46, outperforming the wider FTSE 100's 0.29% gain. The shares remained 5.67% below their 52-week high.
- 27 August 2026, bbc.com: [Cornish residents urged to "join in" with food waste drive](https://www.bbc.com/news/articles/c3dyyy5y0emo). Cornwall food waste is processed at an anaerobic digestion site in Holsworthy operated by Severn Trent Green Power. The facility converts waste into electricity and fertiliser, with capacity to process about 1,100 tonnes weekly.
- 26 August 2026, watermagazine.co.uk: [Marshalls Civils & Drainage secures place on £6m Severn Trent Framework for storm tank solutions under AMP8](https://www.watermagazine.co.uk/2026/08/26/marshalls-civils-drainage-secures-place-on-6m-severn-trent-framework-for-storm-tank-solutions-under-amp8/). Severn Trent has appointed Marshalls Civils & Drainage to a £6 million AMP8 framework for precast concrete storm tanks. The infrastructure is intended to improve stormwater management and wastewater-network resilience.

Notable negative coverage:

- 28 August 2026, bbc.co.uk: [Drought causing burst pipes in Warwickshire, warns Severn Trent](https://www.bbc.co.uk/news/articles/ckg7zxwy37do). Severn Trent said drought and dry, unstable ground in Warwickshire were causing more burst pipes and leaks. It reported that bursts had doubled during the particularly dry summer period.
- 27 August 2026, bbc.com: [Residents say 'terrible smell' in Netherfield is getting worse](https://www.bbc.com/news/articles/cly50wrnzz7o). Netherfield residents report worsening sewage-like odours and attribute them partly to a nearby sewage works. Severn Trent says earlier complaints may have related to planned work at Stoke Bardolph and that recent inspections found no continuing issue.
- 21 August 2026, birminghamworld.uk: [Severn Trent responds after Environment Agency comments on lack of hosepipe ban](https://www.birminghamworld.uk/news/severn-trent-responds-after-environment-agency-comments-on-lack-of-hosepipe-ban-8935303). Severn Trent is working with the Environment Agency and Natural Resources Wales on a drought order for the River Severn. The company has not introduced a hosepipe ban despite regulator concern over earlier restrictions.

- [Severn Trent deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=severntrent&view=deep-dive)
- [Severn Trent PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/severntrent.pdf)

### Anglian Water

**Water Resources & Supply shaped Anglian Water's media profile during August 2026**

Anglian Water ranked 6th of 12 by average monthly share of coverage (8.6%) in the UK Water Companies benchmark for August 2026, with 224 mentions and a net tone of −25.

In August 2026, Anglian Water recorded 224 mentions, 8.6% of cohort coverage and rank #6, with net sentiment of -25. Coverage focused on Water Resources & Supply. August 2026: Anglian Water’s Middlegate Reservoir advanced as part of its Strategic Pipeline Programme — newcivilengineer.com. A sewage-monitor alert near Dedham was a false alarm triggered during Anglian Water contractors' planned maintenance. The company said checks found normal sewer levels and no environmental discharge. Anglian Water appointed Gleeds to a commercial assurance framework covering capital and operational programmes. The agreement is intended to strengthen governance, cost control and compliance. Anglian Water awarded a £1.5bn framework for major water and wastewater infrastructure projects, potentially lasting up to 10 years. The framework supports its capital investment programme across its operating region.

Key messages:

- Anglian Water's Middlegate Reservoir project in Lincolnshire is progressing as part of its Strategic Pipeline Programme. The scheme is intended to improve treated-water storage, transfers and supply resilience in eastern England.
- A sewage-monitor alert near Dedham was a false alarm triggered during Anglian Water contractors' planned maintenance. The company said checks found normal sewer levels and no environmental discharge.
- Anglian Water appointed Gleeds to a commercial assurance framework covering capital and operational programmes. The agreement is intended to strengthen governance, cost control and compliance.
- Anglian Water awarded a £1.5bn framework for major water and wastewater infrastructure projects, potentially lasting up to 10 years. The framework supports its capital investment programme across its operating region.
- Anglian Water awarded a potential £1.5bn, 10-year major-infrastructure framework to Ferrovial, MWH Treatment and Volker firms. It will support investment in pipelines, treatment works and other assets to address climate change and population growth.

Leading themes:

- Water Resources & Supply: 58.9% of Anglian Water's coverage (theme index 1.58, net tone −23)
- Operations & Service: 12.9% of Anglian Water's coverage (theme index 0.88, net tone −83)
- Sewage & Pollution: 10.3% of Anglian Water's coverage (theme index 1.27, net tone −43)

Notable positive coverage:

- 10 August 2026, newcivilengineer.com: [Progress made on Anglian Water's new Middlegate Reservoir](https://www.newcivilengineer.com/latest/progress-made-on-anglian-waters-new-middlegate-reservoir-10-08-2026/). Anglian Water's Middlegate Reservoir project in Lincolnshire is progressing as part of its Strategic Pipeline Programme. The scheme is intended to improve treated-water storage, transfers and supply resilience in eastern England.
- 7 August 2026, sudburymercury.co.uk: [Sewage spillage scare at popular Suffolk swimming spot](https://www.sudburymercury.co.uk/news/26439399.anglian-water-river-stour-sewage-spillage-scare-near-dedham/). A sewage-monitor alert near Dedham was a false alarm triggered during Anglian Water contractors' planned maintenance. The company said checks found normal sewer levels and no environmental discharge.
- 20 August 2026, newcivilengineer.com: [Gleeds named on Anglian Water's commercial assurance framework](https://www.newcivilengineer.com/latest/gleeds-named-on-anglian-waters-commercial-assurance-framework-20-08-2026/). Anglian Water appointed Gleeds to a commercial assurance framework covering capital and operational programmes. The agreement is intended to strengthen governance, cost control and compliance.

Notable negative coverage:

- 22 August 2026, eveningnews24.co.uk: [Could Norfolk’s hosepipe ban last until the end of the year?](https://www.eveningnews24.co.uk/news/26484489.anglian-water-hosepipe-ban-last-end-year/). Anglian Water’s Norfolk hosepipe ban remains in force amid drought, exceptionally low river flows and supply pressures. The company says it is repairing leaks and moving water around its network while asking customers to limit use to essential purposes.
- 13 August 2026, bbc.co.uk: [Anglian Water asked if UK's driest region could run out of water](https://www.bbc.co.uk/news/articles/cx2k15r3vl6o). Anglian Water faces pressure on supplies in eastern England after record dry weather and a drought declaration. It has imposed a hosepipe ban and is asking customers to reduce use.
- 12 August 2026, bbc.com: [Anglian Water could impose restrictions on businesses](https://www.bbc.com/news/articles/c1m12e8r5pvo). Anglian Water is considering restrictions on non-essential business water use if drought conditions worsen, alongside its existing residential hosepipe ban. Southern Water has separately sought permission for similar restrictions.

- [Anglian Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=anglianwater&view=deep-dive)
- [Anglian Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/anglianwater.pdf)

### Wessex Water

**Wessex Water reaches sixth as water resources lead August mix**

Wessex Water ranked 6th of 12 by average monthly share of coverage (8.6%) in the UK Water Companies benchmark for August 2026, with 223 mentions and a net tone of −35.

In August 2026, Wessex Water recorded 223 mentions, 8.6% of cohort coverage and rank #6. August brought 223 mentions, an 8.6% share and sixth place, alongside the first Wessex Water hosepipe ban since 1976, renewed executive-pay scrutiny and prosecution over the Hortham Brook pollution incident. Wessex Water reaches sixth as water resources lead August mix. Wessex Water has completed a £35m expansion of Saltford Water Recycling Centre, increasing sewage-treatment capacity by about 40%. The project is intended to support population growth and reduce environmental impacts including storm overflows. Most of Dorset has avoided hosepipe restrictions because Wessex Water says its groundwater and reservoir sources remain stable, though demand is high. Thames Water, Southern Water and South West Water customers in nearby areas are subject to restrictions.

Key messages:

- Wessex Water has completed a £35m expansion of Saltford Water Recycling Centre, increasing sewage-treatment capacity by about 40%. The project is intended to support population growth and reduce environmental impacts including storm overflows.
- Most of Dorset has avoided hosepipe restrictions because Wessex Water says its groundwater and reservoir sources remain stable, though demand is high. Thames Water, Southern Water and South West Water customers in nearby areas are subject to restrictions.
- Wessex Water introduced a hosepipe ban for 1.4 million customers amid exceptional dry weather and demand 30% above average. The company said essential supplies remain available but its network cannot move water quickly enough to meet peak demand.
- Heavy rain is forecast across parts of the UK but is not expected to resolve drought conditions quickly. The article notes Wessex Water's first hosepipe ban in 50 years, affecting 1.4 million customers.
- A Somerset MP criticised Ofwat and Wessex Water over prospective bill rises, leakage and a new hosepipe ban. Wessex Water cited drought pressures, customer-support schemes, leakage reductions and planned investment.

Leading themes:

- Water Resources & Supply: 42.2% of Wessex Water's coverage (theme index 1.08, net tone −21)
- Bills, Affordability & Customers: 32.7% of Wessex Water's coverage (theme index 2.1, net tone −68)
- Regulation & Ofwat Reform: 7.2% of Wessex Water's coverage (theme index 1.28, net tone −19)

Notable positive coverage:

- 12 August 2026, wiltshiretimes.co.uk: [Major upgrade completed at sewage treatment centre](https://www.wiltshiretimes.co.uk/news/26454541.sewage-treated-faster-cleaner-wessex-water/). Wessex Water completed a £35 million expansion of Saltford Water Recycling Centre, increasing treatment capacity by 40%. The project supports customer growth and is intended to reduce environmental impacts and storm-overflow discharges.
- 12 August 2026, bbc.co.uk: [Why have some places escaped a hosepipe ban?](https://www.bbc.co.uk/news/articles/cdrvmm53xm3o). Most of Dorset has avoided hosepipe restrictions because Wessex Water says its groundwater and reservoir sources remain stable, though demand is high. Thames Water, Southern Water and South West Water customers in nearby areas are subject to restrictions.
- 20 August 2026, mnrjournal.co.uk: [Expansion of Saltford water treatment site unveiled](https://www.mnrjournal.co.uk/news/saltford-bath-water-treatment-wessex-water-bath-north-east-somerset-council-939151). Wessex Water has completed a £35m expansion of Saltford Water Recycling Centre, increasing sewage-treatment capacity by about 40%. The project is intended to support population growth and reduce environmental impacts including storm overflows.

Notable negative coverage:

- 17 August 2026, standard.co.uk: [Wessex Water announces hosepipe ban for first time in 50 years](https://www.standard.co.uk/news/environment/met-office-england-dorset-somerset-bath-b1293644.html). Wessex Water has introduced its first hosepipe ban in 50 years amid drought, exceptional demand and continued hot weather. The restriction affects 1.4 million customers in parts of south-west England.
- 18 August 2026, bbc.co.uk: [Everything you need to know about the Wessex Water hosepipe ban](https://www.bbc.co.uk/news/articles/cx2lzvv904do). Wessex Water has imposed its first hosepipe ban in 50 years after drought conditions and high demand. The restrictions affect 1.4 million customers across parts of south-west England.
- 17 August 2026, bbc.co.uk: [First Wessex Water hosepipe ban since 1976 announced](https://www.bbc.co.uk/news/articles/crmr9zk393yo). Wessex Water will impose its first hosepipe ban since 1976 after drought and record water demand. The restriction affects around 1.4 million customers.

- [Wessex Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=wessexwater&view=deep-dive)
- [Wessex Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/wessexwater.pdf)

### United Utilities

**United Utilities’ investment story met service and governance scrutiny**

United Utilities ranked 8th of 12 by average monthly share of coverage (5.6%) in the UK Water Companies benchmark for August 2026, with 145 mentions and a net tone of +15.

August’s 5.6% share accompanied a renewed concentration on infrastructure, including provisional approval for £975m of additional investment, the £140m Ellesmere Port proposal and completion of the first Knutsford tunnel drive, alongside Liverpool flooding and an Irlam leak. August 2026: a burst water main flooded parts of Liverpool and prompted evacuations, reported by BBC News. United Utilities Group shares rose 0.85% to £14.31 in Friday trading, outperforming the FTSE 100's 0.29% gain. The stock remained 4.41% below its 52-week high. United Utilities has completed the first tunnel drive for a £48 million stormwater-storage scheme in Knutsford. The project is intended to reduce storm-overflow activations and improve water quality around Moor Pool. United Utilities ranked 64th in the UK's Top 100 Apprenticeship Employers list. The company said it recently recruited 84 apprentices and expects to welcome 86 further apprentices and 54 graduates in September.

Key messages:

- United Utilities Group shares rose 0.85% to £14.31 in Friday trading, outperforming the FTSE 100's 0.29% gain. The stock remained 4.41% below its 52-week high.
- United Utilities has completed the first tunnel drive for a £48 million stormwater-storage scheme in Knutsford. The project is intended to reduce storm-overflow activations and improve water quality around Moor Pool.
- United Utilities ranked 64th in the UK's Top 100 Apprenticeship Employers list. The company said it recently recruited 84 apprentices and expects to welcome 86 further apprentices and 54 graduates in September.
- United Utilities collaborated with YMCA Lakeside and South Cumbria Rivers Trust on a nature-based wastewater-treatment project to reduce phosphorus entering Windermere. The article also outlines the company's planned North West investment programme.
- United Utilities has submitted plans for a £140 million advanced anaerobic digestion facility at Ellesmere Port Wastewater Treatment Works. The scheme aims to increase biogas production, improve sludge processing and reduce operational carbon emissions.

Leading themes:

- Investment & Infrastructure: 31.0% of United Utilities's coverage (theme index 5.59, net tone +87)
- Operations & Service: 20.7% of United Utilities's coverage (theme index 1.46, net tone −73)
- Finance, Debt & Dividends: 10.3% of United Utilities's coverage (theme index 2.82, net tone +27)

Notable positive coverage:

- 18 August 2026, marketwatch.com: [United Utilities Group rallies Tuesday, outperforms market](https://www.marketwatch.com/data-news/united-utilities-group-rallies-tuesday-outperforms-market-22ed0fe3-a7bacdf72214). United Utilities Group shares rose 1.95% to £14.15, outperforming the broader market. The stock closed 5.48% below its 52-week high.
- 22 August 2026, m.economictimes.com: [Earlier in 2026, United Utilities sent 44-ton tunnel borer Lily beneath Knutsford to build a 1.1-mile stor](https://m.economictimes.com/news/international/us/science-earlier-in-2026-united-utilities-sent-44-ton-tunnel-borer-lily-beneath-knutsford-to-build-a-1-1-mile-stormwater-tunnel-now-the-finished-system-will-hold-5-5-million-liters-of-rainwater-without-closing-the-high-street/articleshow/133423749.cms). United Utilities has completed the first tunnel drive for a £48 million stormwater-storage scheme in Knutsford. The project is intended to reduce storm-overflow activations and improve water quality around Moor Pool.
- 28 August 2026, marketwatch.com: [United Utilities Group rallies Friday, outperforms market](https://www.marketwatch.com/data-news/united-utilities-group-rallies-friday-outperforms-market-09c05c20-453fb1454a1a). United Utilities Group shares rose 0.85% to £14.31 in Friday trading, outperforming the FTSE 100's 0.29% gain. The stock remained 4.41% below its 52-week high.

Notable negative coverage:

- 27 August 2026, bbc.co.uk: [Burst pipe floods Scarisbrick restaurant for second time in three years](https://www.bbc.co.uk/news/articles/cly7l95jj5jo). A burst United Utilities water main flooded a Scarisbrick restaurant and two other properties. The company apologised and said it was supporting the affected owners.
- 20 August 2026, bbc.co.uk: [United Utilities 'extremely sorry' after burst pipe led to flooding](https://www.bbc.co.uk/news/articles/cp9egld41pgo). A burst United Utilities water main flooded parts of Liverpool and prompted evacuations. The company apologised and said repairs, network reconfiguration and tanker support were under way.
- 19 August 2026, bbc.co.uk: [Fairfield residents evacuated from homes due to water main flooding](https://www.bbc.co.uk/news/articles/cn4n9j9r7m1o). A burst pipe in Liverpool caused flooding and evacuations from nearby homes. United Utilities said it was responding with emergency services and expected the issue to be resolved that evening.

- [United Utilities deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=unitedutilities&view=deep-dive)
- [United Utilities PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/unitedutilities.pdf)

### Yorkshire Water

**Yorkshire Water visibility shifted between scrutiny and infrastructure delivery**

Yorkshire Water ranked 9th of 12 by average monthly share of coverage (5.0%) in the UK Water Companies benchmark for August 2026, with 131 mentions and a net tone of −5.

August retained that combination of scrutiny and delivery through River Swale criticism, record heatwave demand, £35m River Ouse investment, recruitment and board appointments. August 2026: Yorkshire Water committed £35m to reduce phosphorus entering the River Ouse — BBC. A rare Nathusius' pipistrelle was found at a Yorkshire Water site near Sheffield, the first record in South Yorkshire. The finding followed conservation-funded bat-box and eDNA monitoring work. Yorkshire Water is recruiting 90 asset-delivery roles to accelerate its five-year £8.3bn investment programme. The programme covers water and wastewater upgrades intended to improve customer service and environmental outcomes. Yorkshire Water has begun a £1.2m water-main replacement project in West Bowling to reduce leaks and bursts. It forms part of a £406m five-year regional mains-replacement programme. Yorkshire Water has appointed Basil Scarsella and Dr Tony Ballance as independent non-executive directors. Jonathan Lewis will become chair in October as the company progresses its AMP8 investment programme.

Key messages:

- Yorkshire Water will invest £35 million at its Naburn treatment site to reduce phosphorus entering the River Ouse. The wider £350 million programme includes 85 phosphorus-reduction schemes planned by 2030.
- A rare Nathusius' pipistrelle was found at a Yorkshire Water site near Sheffield, the first record in South Yorkshire. The finding followed conservation-funded bat-box and eDNA monitoring work.
- Yorkshire Water is recruiting 90 asset-delivery roles to accelerate its five-year £8.3bn investment programme. The programme covers water and wastewater upgrades intended to improve customer service and environmental outcomes.
- Yorkshire Water has begun a £1.2m water-main replacement project in West Bowling to reduce leaks and bursts. It forms part of a £406m five-year regional mains-replacement programme.
- Yorkshire Water has appointed Basil Scarsella and Dr Tony Ballance as independent non-executive directors. Jonathan Lewis will become chair in October as the company progresses its AMP8 investment programme.

Leading themes:

- Water Resources & Supply: 23.7% of Yorkshire Water's coverage (theme index 0.59, net tone +10)
- Sewage & Pollution: 19.8% of Yorkshire Water's coverage (theme index 2.6, net tone −62)
- Investment & Infrastructure: 16.8% of Yorkshire Water's coverage (theme index 2.6, net tone +86)

Notable positive coverage:

- 10 August 2026, bbc.com: [Yorkshire Water to invest £35m to improve health of River Ouse](https://www.bbc.com/news/articles/c935epq526do). Yorkshire Water will invest £35 million at its Naburn treatment site to reduce phosphorus entering the River Ouse. The wider £350 million programme includes 85 phosphorus-reduction schemes planned by 2030.
- 14 August 2026, bbc.co.uk: [Rare breeding bat found roosting near South Yorkshire reservoir](https://www.bbc.co.uk/news/articles/cedjpqx1165o). A rare Nathusius' pipistrelle was found at a Yorkshire Water site near Sheffield, the first record in South Yorkshire. The finding followed conservation-funded bat-box and eDNA monitoring work.
- 14 August 2026, facilitiesmanagement-now.com: [Yorkshire Water recruiting engineers and project managers](https://www.facilitiesmanagement-now.com/article/286481/yorkshire-water-recruiting-engineers-and-project-managers). Yorkshire Water is recruiting 90 asset-delivery roles to accelerate its five-year £8.3bn investment programme. The programme covers water and wastewater upgrades intended to improve customer service and environmental outcomes.

Notable negative coverage:

- 21 August 2026, theadvertiserseries.co.uk: [Yorkshire Water responds to sewage pollution criticism over River Swale bathing site](https://www.theadvertiserseries.co.uk/news/26462132.yorkshire-water-accused-failing-act-pollution/). Yorkshire Water defended its River Swale water-quality work after campaigners criticised the pace of action on sewage pollution near Richmond Falls. The company cited ongoing storm-overflow and wastewater-treatment upgrades.
- 11 August 2026, yorkshireeveningpost.co.uk: [Yorkshire Water apologises after Leeds properties hit by flooding](https://www.yorkshireeveningpost.co.uk/health/yorkshire-water-apologises-leeds-flooding-8884768). Yorkshire Water apologised after wastewater pollution in Grimes Dyke Beck and subsequent mitigation work contributed to flooding at Leeds properties during heavy rain. The company attributed the pollution chiefly to misconnections from nearby properties and said it would discuss next steps with councillors.
- 11 August 2026, thetelegraphandargus.co.uk: [Shipley MP calls for urgent action over rise in Yorkshire Water pollution incidents](https://www.thetelegraphandargus.co.uk/news/26451171.shipley-mp-demands-action-yorkshire-water-pollution/). Yorkshire Water reported 260 pollution incidents in the last financial year, up 72% year on year. Shipley MP Anna Dixon urged Environment Agency action and raised concerns over a prospective one-star environmental rating.

- [Yorkshire Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=yorkshirewater&view=deep-dive)
- [Yorkshire Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/yorkshirewater.pdf)

### Northumbrian Water

**Northumbrian Water’s share rose before water-resource pressures dominated coverage**

Northumbrian Water ranked 10th of 12 by average monthly share of coverage (2.9%) in the UK Water Companies benchmark for August 2026, with 74 mentions and a net tone of −19.

In August 2026, Northumbrian Water recorded 74 mentions, 2.9% of cohort coverage and rank #10, with net sentiment of -19. Coverage focused on Water Resources & Supply. August 2026: Northumbrian Water began a £9.4m wastewater and storm-overflow improvement project at Pegswood, reported by the Northumberland Gazette. Northumbrian Water says low levels at Hury Reservoir are primarily due to a £15m dam safety and maintenance project, not solely hot weather. The work will upgrade the spillway and add a syphon system through 2028. Northumbrian Water has begun preparatory work for a £12m, five-year project to enhance the safety and resilience of Waskerley Reservoir in County Durham. The phased work will protect local ecology and minimise disruption to visitors. Northumbrian Water contributed £2.086m to the Greatham Marsh Restoration Scheme, which restored tidal habitats on the Tees Estuary. The company says the project supports nutrient reduction and environmental improvements.

Key messages:

- Northumbrian Water says low levels at Hury Reservoir are primarily due to a £15m dam safety and maintenance project, not solely hot weather. The work will upgrade the spillway and add a syphon system through 2028.
- Northumbrian Water has begun preparatory work for a £12m, five-year project to enhance the safety and resilience of Waskerley Reservoir in County Durham. The phased work will protect local ecology and minimise disruption to visitors.
- Northumbrian Water contributed £2.086m to the Greatham Marsh Restoration Scheme, which restored tidal habitats on the Tees Estuary. The company says the project supports nutrient reduction and environmental improvements.
- Northumbrian Water has begun a £9.4m Pegswood project to upgrade its sewage treatment works, storm overflows and a 1.5km sewage transfer pipeline. The scheme is intended to improve water quality, wastewater resilience and sewer-flooding protection, with completion expected in winter 2027.
- Essex and Suffolk Water says its hosepipe ban will remain until sustained rainfall restores depleted reservoirs, rivers and groundwater. Customer demand has risen by 29 million extra litres per day during hot, dry weather.

Leading themes:

- Water Resources & Supply: 71.6% of Northumbrian Water's coverage (theme index 1.87, net tone −17)
- Investment & Infrastructure: 9.5% of Northumbrian Water's coverage (theme index 1.37, net tone +43)
- Operations & Service: 9.5% of Northumbrian Water's coverage (theme index 0.64, net tone −71)

Notable positive coverage:

- 12 August 2026, bbc.co.uk: [Reservoir water 'helps fishing' in River Tees during dry weather](https://www.bbc.co.uk/news/articles/c62vj0y603go). Northumbrian Water is undertaking £15m spillway and siphon works at Hury Reservoir. Reservoir releases associated with the project have helped maintain flows and fishing conditions in the River Tees during dry weather.
- 21 August 2026, watermagazine.co.uk: [County Durham reservoir investment set-up begins](https://www.watermagazine.co.uk/2026/08/21/county-durham-reservoir-investment-set-up-begins/). Northumbrian Water has begun preparatory work for a £12m, five-year project to enhance the safety and resilience of Waskerley Reservoir in County Durham. The phased work will protect local ecology and minimise disruption to visitors.
- 12 August 2026, gov.uk: [The Tide returns after 200 years due to £4.5m Restoration Scheme](https://www.gov.uk/government/news/the-tide-returns-after-200-years-due-to-45m-restoration-scheme). Northumbrian Water contributed £2.086m to the Greatham Marsh Restoration Scheme, which restored tidal habitats on the Tees Estuary. The company says the project supports nutrient reduction and environmental improvements.

Notable negative coverage:

- 20 August 2026, bbc.co.uk: [Hosepipe ban: Water reservoir 'half full' after hot dry weather](https://www.bbc.co.uk/news/articles/cgq5wdkn7q0o). Essex and Suffolk Water said Hanningfield Reservoir was 52% full after prolonged hot, dry weather and maintained a hosepipe ban. The company said its overall water supply had fallen from 83% to 57% since June.
- 19 August 2026, express.co.uk: [How 'diabolical' roadworks became a sad summary of all that's wrong with the UK](https://www.express.co.uk/news/uk/2238180/sadiq-khan-gallows-corner-closure-tfl). Essex & Suffolk Water's complex diversion and remedial work on a strategic water main has contributed to prolonged disruption at Gallows Corner. The company says it expects to complete its work by the end of August.
- 18 August 2026, bbc.co.uk: [Repairs under way and road shut due to Stockton sewer collapse](https://www.bbc.co.uk/news/articles/c4g6mdynl83o). Northumbrian Water is carrying out complex repairs after a sewer collapsed near Newlands Avenue in Stockton-on-Tees, closing part of the A139. The company said there had been no flooding in streets or homes and it was investigating the cause.

- [Northumbrian Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=northumbrianwater&view=deep-dive)
- [Northumbrian Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/northumbrianwater.pdf)

### Affinity Water

**Affinity Water’s year-to-date visibility concentrated around summer restrictions**

Affinity Water ranked 11th of 12 by average monthly share of coverage (2.7%) in the UK Water Companies benchmark for August 2026, with 70 mentions and a net tone of −16.

Share then fell to 2.7% in August, while company-focused stories covered the ban’s extension across Essex, limits on high-demand businesses, data-centre water requirements and unreliable pressure in Great Dunmow. Residents of a Great Dunmow housing development report unreliable or very low water pressure over several months. Affinity Water attributes the issue to demand strain from ongoing construction and hot weather. Affinity Water has expanded its hosepipe ban to the remaining parts of Essex because of prolonged hot, dry weather and high demand. The restrictions aim to protect local supplies and the environment. Pennon Group disclosed a share award to CEO Keith Haslett linked to the buyout of an Affinity Water retention scheme following its acquisition of the supplier. The article reports the market disclosure and the transaction terms.

Key messages:

- Residents of a Great Dunmow housing development report unreliable or very low water pressure over several months. Affinity Water attributes the issue to demand strain from ongoing construction and hot weather.
- Affinity Water has expanded its hosepipe ban to the remaining parts of Essex because of prolonged hot, dry weather and high demand. The restrictions aim to protect local supplies and the environment.
- Pennon Group disclosed a share award to CEO Keith Haslett linked to the buyout of an Affinity Water retention scheme following its acquisition of the supplier. The article reports the market disclosure and the transaction terms.
- Essex County Cricket Club is watering its pitch overnight during heatwaves. Affinity Water's hosepipe ban applies to residents, while necessary commercial use is exempt.
- Affinity Water has imposed supply limits on high-demand businesses, including data centres, during a UK drought. The measures reflect pressure on water resources.

Leading themes:

- Water Resources & Supply: 85.7% of Affinity Water's coverage (theme index 2.26, net tone −17)
- Investment & Infrastructure: 4.3% of Affinity Water's coverage (theme index 0.61, net tone 0)
- Operations & Service: 4.3% of Affinity Water's coverage (theme index 0.29, net tone −67)

Notable negative coverage:

- 11 August 2026, bbc.co.uk: [Great Dunmow new homes have 'shocking' water pressure, say owners](https://www.bbc.co.uk/news/articles/cg7my1xjjz9o). Residents of a Great Dunmow housing development report unreliable or very low water pressure over several months. Affinity Water attributes the issue to demand strain from ongoing construction and hot weather.

- [Affinity Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=affinitywater&view=deep-dive)
- [Affinity Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/affinitywater.pdf)

### Welsh Water

**Welsh Water coverage shifted from wastewater scrutiny to summer supply pressures**

Welsh Water ranked 12th of 12 by average monthly share of coverage (2.4%) in the UK Water Companies benchmark for August 2026, with 62 mentions and a net tone of −15.

Water-resource reporting remained prominent in August, while customer protests, a major consultation, executive appointments and local leakage incidents broadened the subject mix. August 2026: protesters occupied Welsh Water’s headquarters over bills, debt collection and sewage performance — Nation.Cymru. Welsh Water has appointed Kaye Maguire as Chief People and Governance Officer and Christian Irwin as Chief Asset Officer. The appointments complete a restructured executive team supporting its £4.2bn investment programme through 2030. Dŵr Cymru Welsh Water has launched a major customer consultation to inform its long-term strategy and future investment priorities. The company says it plans record investment over the next five years to improve services, environmental outcomes and resilience. Welsh Water has installed automated valve controls at its Pen-y-Stryt site in Denbighshire through an AUMA actuator upgrade. The project is intended to reduce manual attendance and improve operational efficiency and reliability.

Key messages:

- Welsh Water has appointed Kaye Maguire as Chief People and Governance Officer and Christian Irwin as Chief Asset Officer. The appointments complete a restructured executive team supporting its £4.2bn investment programme through 2030.
- Dŵr Cymru Welsh Water has launched a major customer consultation to inform its long-term strategy and future investment priorities. The company says it plans record investment over the next five years to improve services, environmental outcomes and resilience.
- Welsh Water has installed automated valve controls at its Pen-y-Stryt site in Denbighshire through an AUMA actuator upgrade. The project is intended to reduce manual attendance and improve operational efficiency and reliability.
- Coracle fishers blame severe River Tywi pollution for a collapse in fish catches. Welsh Water says it is investing £889m in storm-overflow improvements, including six Tywi projects, while noting other pollution sources.
- A burst main on Welsh Water's network disrupted supplies in Hawarden and Ewloe, causing low pressure or no water for some customers. The company said it expected to restore supply by late afternoon and apologised for the disruption.

Leading themes:

- Water Resources & Supply: 45.2% of Welsh Water's coverage (theme index 1.16, net tone −11)
- Bills, Affordability & Customers: 19.4% of Welsh Water's coverage (theme index 1.14, net tone 0)
- Operations & Service: 12.9% of Welsh Water's coverage (theme index 0.89, net tone −62)

Notable positive coverage:

- 11 August 2026, smartwatermagazine.com: [Dŵr Cymru Welsh Water names two executives for people and asset roles](https://smartwatermagazine.com/news/smart-water-magazine/dwr-cymru-welsh-water-names-two-executives-for-people-and-asset-roles). Welsh Water has appointed Kaye Maguire as Chief People and Governance Officer and Christian Irwin as Chief Asset Officer. The appointments complete a restructured executive team supporting its £4.2bn investment programme through 2030.
- 11 August 2026, shropshirestar.com: [Dŵr Cymru launches biggest-ever customer consultation to shape its future](https://www.shropshirestar.com/news/dwr-cymru-launches-biggest-ever-customer-consultation-to-shape-its-future-8876042). Dŵr Cymru Welsh Water has launched a major customer consultation to inform its long-term strategy and future investment priorities. The company says it plans record investment over the next five years to improve services, environmental outcomes and resilience.
- 12 August 2026, watermagazine.co.uk: [Dŵr Cymru launches largest customer engagement programme in its history](https://www.watermagazine.co.uk/2026/08/12/dwr-cymru-launches-largest-customer-engagement-programme-in-its-history/). Dŵr Cymru Welsh Water has launched a large customer-engagement programme to inform its long-term strategy and investment priorities. The consultation includes workshops, a survey and a new Customer Panel.

Notable negative coverage:

- 20 August 2026, bbc.com: [Pollution behind coracle fishing in Carmarthenshire river's decline](https://www.bbc.com/news/articles/cewr9evwdwko). Coracle fishers blame severe River Tywi pollution for a collapse in fish catches. Welsh Water says it is investing £889m in storm-overflow improvements, including six Tywi projects, while noting other pollution sources.
- 1 August 2026, mirror.co.uk: [Horror inferno engulfs UK town as water supply affected](https://www.mirror.co.uk/news/uk-news/horror-inferno-engulfs-uk-town-37502549). A major fire in Newport coincided with reports of low pressure and loss of water supply. Welsh Water said affected supplies were expected to be restored by early afternoon.
- 28 August 2026, walesonline.co.uk: [Concern for River Towy if 84 new homes are built in Carmarthen](https://www.walesonline.co.uk/news/wales-news/concern-river-towy-84-new-34531436). A proposed 84-home development in Carmarthen would send sewage to Welsh Water's Parc y Splott wastewater treatment works. A council report said the works was failing to comply with a wastewater performance standard.

- [Welsh Water deep dive](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08?entity=welshwater&view=deep-dive)
- [Welsh Water PDF report](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08/reports/welshwater.pdf)

## Methodology

- **Share of coverage**: an organisation's mentions divided by all mentions of the organisations tracked in the same sector that month, in UK earned media. It is the central measure of media visibility in Omniscan benchmarks. "Average monthly share" is the mean of the monthly shares across the reporting period.
- **Mention**: one article that covers an organisation, classified as positive, neutral or negative in tone. Articles are deduplicated, and an organisation's own websites and passing sponsorship name-checks are excluded, so only earned media counts.
- **Net tone**: positive mentions minus negative mentions, as a percentage of all mentions (range −100 to +100).
- **Themes**: every article is assigned to one of the sector's editorial themes. A theme index above 1 means the organisation is covered on that theme more than its peers are; below 1 means less.
- **Calculation**: every figure is computed directly from the classified articles; narrative summaries are checked against those figures.
- **Sources**: UK national and international, trade and specialist, regional and local, and aggregator and syndication earned media.

## Other UK Water Companies editions

- [UK water companies media reputation tracker – 2026 year to date](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-ytd.md)
- [UK water companies media reputation tracker – H1 2026](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-h1.md)
- [UK water companies media reputation tracker – July 2026](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-07.md)
- [UK water companies media reputation tracker – September 2026](https://www.omniscan.ai/benchmarks/uk-water-companies-2026-09.md)
- [All Omniscan media benchmarks](https://www.omniscan.ai/benchmarks.md)

## How to cite

Omniscan, "UK water companies media reputation tracker", August 2026 (1 August 2026–31 August 2026), published 1 September 2026. https://www.omniscan.ai/benchmarks/uk-water-companies-2026-08